Customer Information - BNP Paribas India

Beware of Fictitious Offer of Prize / Lottery / Money Tranfers from Abroad – Message from the Reserve Bank of India

RBI Circular Regarding Remittance (915 ko)
Remittance Towards Lottery (92 ko)

RBI Press Release

May 28, 2010 (53 ko)
July 30, 2009 (109 ko)
December 7, 2007 (45 ko)

Bank Service Charges

For Corporate Clients (108 ko)
For Private Banking Clients (56 ko)
ECS Charges by Bank (108 ko)

Customers Policies

  1. Customer Service Policy
  2. Customer Rights Policy
  3. Compensation Policy

BNP Paribas Policy document on
(a) immediate credit of local / outstation cheques
(b) time frame for collection of local / oustation cheques
(c) interest payment for delayed collection

BNP Paribas Cheque Collection Policy (76 ko)
BNP Paribas Deposit Policy (247 ko)

BNP Paribas – Collection of Dues and Security Repossession Policy
Customer Complaint Policy 

Policy on Customer Protection and Unauthorized Electronic Banking Transactions

BNP Paribas India is also a member of the Banking Codes and Standards Board of India, Mumbai

BNP Paribas BCSBI Code (336 ko)
MSE Code (130 ko)

The copies of the ‘Code of Bank’s Commitmens to Individua Customers’ are available at the counters of all our branches. Information required in terms of RBI Circular No.DBOD.No.Leg BC. 60 / 09.07.005 / 2006-07 February 22, 2007 regarding Analysis and Disclosure of complaints – Disclosure of complaints / unimplemented awards of Banking Ombudsmen along with Financial Results.

Unclaimed Deposit Claim Format

Base Rate: Please note that Base Rate for All categories of Loans and Advances w.e.f  September 10, 2015 will be 8.90 % p.a. payable monthly.

Marginal Cost of Funds based Lending Rate (MCLR) Rates effective from 1st February 2020 are as follows:

Applies To
For February 2020
Overnight MCLR 1 day loan ( Overdrafts) 6.95%
One month MCLR >1 day and <= 1 month 7.00%
Three months MCLR >1 month and <= 3 months 7.05%
Six months MCLR > 3 months and <=6 months 7.20%
One year MCLR > 6 months and <= 1 year 7.40%
Two years MCLR > 1 year and <=2 years 7.40%
Three years MCLR >2 years and <=3 years 7.40%

Benchmark Prime Lending Rate (BPLR): The Benchmark Prime Lending Rate of the Bank stands revised to 14.75% p.a. payable monthly w.e.f. 8th August 2011.

A Reference Manual for Outward Foreign Exchange Remittance (113 ko)

BNP Paribas Citizen’s Charter

List of inoperative accounts as on October 2018

Advances to Individual Borrowers

BNP Paribas Privacy Policy

RBI Kehta Hai

  • BNP Paribas