Customer Information

In these unprecedented circumstances, which first responders, patients, families and businesses face with courage, we strongly recommend that you do not lower your guard against fraud and cyber threats. Fraudsters and hackers are increasingly active; seeing opportunities to attack fragile businesses and organisations, exploiting the on-going crisis to carry out fraudulent attacks. please refer to the attached document on Fraud & Cyber Risks – Awareness kit for more information. This kit contains examples of frauds, warning signs that should alert them, videos and articles to learn more, as well as concrete tips to protect against fraud and cyber-attacks.

Cybercriminals will often use the branding of “trusted” organizations in these phishing attacks, especially the World Health Organization (WHO) and U.S. Centres for Disease Control and Prevention (CDC), in order to build credibility and get users to open attachments or click on the link.

Please immediately contact your Transaction Banking Sales Manager to report any such instance that you may come across. Alternatively, please write us at / or call us at our toll free line 1800 267 7766 on working days, between 9.30 am and 6.30 pm.

In our continuous endeavor to provide superior banking services and in accordance with RBI circular dated September 25, 2020 (RBI/2020-21/41 DPSS.CO.RPPD.No.309/04.07.005/2020-21), we are pleased to extend Positive Pay Service for Cheque Truncation System from January 1, 2021.

Under Positive Pay, you (cheque issuer) can submit certain minimum cheque details with us (drawee bank), which will be compared with the cheque presented during clearing. Kindly note that as per RBI circular only those cheques which follow the Positive Pay procedure will be accepted under dispute resolution mechanism at CTS grids. Please refer to the RBI circular dated September 25, 2020 (RBI/2020-21/41 DPSS.CO.RPPD.No.309/04.07.005/2020-21) for further details.

Effective January 1, 2021, Positive Pay shall be enabled by default for all clients on our internet banking platform (NETPAY) who have subscribed to Cheque Service. All other clients are requested to reach out to our Client Services Team / Transaction Banking Sales Manager for activating Positive Pay. Additional T&Cs shall apply to clients using Positive Pay.

Please get in touch with our Client Services Team at ( / or your Transaction Banking Sales Manager for any further information in this regard.

We are pleased to offer the NEFT and RTGS facility to our customers as follows:

  • All Incoming NEFT and RTGS transactions to your BNP Paribas accounts will be received and processed on a 24×7 basis.
  • All Outward NEFT and RTGS transactions initiated and confirmed by you through our electronic banking channel by 20.15 IST on working days will be immediately debited from your BNPP account and taken up for processing on the same day.
  • Once the amount is debited and processed from BNP Paribas, the credit to the beneficiary account is completely dependent on the destination bank.
  • The minimum transaction limit amount of INR 2,00,000 for RTGS transactions will continue to apply.

Please get in touch with our Client Services Team at ( / or your Transaction Banking Sales manager for any further information in this regard.

In our continuous endeavor to provide enhanced banking services and adherence to applicable RBI regulations (Master Circular on Customer Service in Banks RBI/2015-16/59 DBR No.Leg.BC. 21/09.07.006/2015-16 dated July 1, 2015), we would like to reiterate & bring your attention to information available on our website w.r.t. our standard schedule of charges.

With effect from 02 Apr 2021, our updated standard schedule of charges shall be applicable. You may review this updated schedule here.

Pricing for our specialized services, if any, pre-agreed as per our offer letter remain unchanged.

Please get in touch with our Client Services Team at ( / or call at our toll free number 18002677766 or your Transaction Banking Sales manager for any further information in this regard.

NEW TDS RULE – section 206AB of income tax act, 1961 – effective July 1, 2021

In connection with the newly introduced section 206AB of the Income-tax Act, 1961 (Act), applicable with effect from 1 July 2021. As per the said section, where tax is required to be deducted at source (TDS) under any of the provisions of Chapter XVIIB of the Act (which encompasses the TDS sections) (except where tax required to be deducted at source under sections 192, 192A, 194B, 194BB, 194LBC or 194N of the Act) at the time of payment or credit to ‘specified person’ (deductee), such tax shall be deducted at higher of the following rates;

  • Twice the rate specified in the relevant provision of the Act
  • Twice the rate or rates in force; or
  • 5 percent

TDS at the rates prescribed by section 206AB of the Act (as stated above) shall be done where payment or credit is made to ‘specified person’ i.e. both of the below mentioned conditions are satisfied;

  • The deductee has not filed it’s return of income for both of the two financial years immediately preceeding the financial year in which TDS is required to be done and for which the time limit for filing a return of income under section 139(1) has expired; and
  • The aggregate of TDS and tax collected at source (TCS) in case of such deductee for each of the above two financial years is Rs 50,000 or more

In light of the above, for the purpose of determining the applicability or otherwise of section 206AB of the Act in your case, we request you to kindly reply to this email confirming:

  • That you have filed the return of income in India for at least one of the two financial years immediately preceding the financial year in which the tax is required to be deducted, and for which the time limit for filing return of income prescribed under section 139(1) of the Act has expired,
  • (in case of non-resident deductee only) That you do not have a Permanent Establishment in India during the previous year (PY), i.e. 2021-22, and
  • That in the event there is any income tax demand (including interest or penalty) on BNP Paribas Group Entities on account of placing reliance on this confirmation, we undertake to indemnify and pay such sums and authorize BNP Paribas Group Entities to recover said sums from monies due.

We request you to provide this email confirmation latest by 30th June, failing which effective 1st July we shall deduct TDS at the rate prescribed under section 206AB of the Act.

Please get in touch with our Client Services Team at ( / or call at our toll free number 18002677766 or your Transaction Banking Sales manager for any further information in this regard.


Legal Entity Identifier Code for participation in non-derivative markets

Please note that Reserve Bank of India had mandated the requirement of Legal Entity Identifier(LEI) vide notification no. RBI/2018-19/83
FMRD.FMID.No.10/11.01.007/2018-19 dated November 29, 2018 for any non-derivative forex transactions (i.e. transactions that settle on or before the spot date)
involving an amount equivalent to or exceeding USD one million or equivalent thereof in other currencies. This has been implemented in phased manner as per below schedule:

Schedule for Implementation of LEI in the Money market, G-sec market and Forex market

PhaseNet Worth of EntitiesProposed deadline
Phase Iabove Rs.10000 millionApril 30, 2019
Phase IIbetween Rs.2000 million and Rs 10000 millionAugust 31, 2019
Phase IIIup to Rs.2000 millionMarch 31, 2020

We would like to reiterate and highlight that Deadline for Phase III is on 31 March, 2020 and approaching fast.

The LEI system has been implemented in a phased manner for participants (other than individuals) in the over-the-counter markets for rupee interest rate derivatives, foreign currency derivatives and credit derivatives in India in terms of RBI circular FMRD.FMID No. 14/11.01.007/2016-17 dated June 1, 2017 and for large corporate borrowers of banks in terms of RBI Circular DBR.No.BP.BC.92/21.04.048/2017-18 dated November 2, 2017

Your organization can obtain LEI from any of the Local Operating Units (LOUs) accredited by the Global Legal Entity Identifier Foundation (GLEIF) ( In India LEI code may be obtained from Legal Entity Identifier India Ltd. (LEIL) ( The rules, procedures and documentation requirements may be ascertained from LEIL (

Lapsed LEI codes shall be deemed invalid for transactions in markets regulated by RBI & any non-derivative forex transactions involving an amount equivalent to or exceeding USD one million or equivalent thereof in other currencies, shall not be entertained. 

Kindly refer to below link for the detailed RBI regulation on applicability of Legal Entity Identifier (LEI) & share your LEI with your Relationship Manager for our records, at the earliest:

As per the RBI circular dated January 5, 2021 (RBI/2020-21/82 DPSS.CO.OD No.901/06.24.001/2020-21) introducing LEI system (Legal Entity Identifier) for all transactions of value INR 50 crore and above undertaken by entities (non-individuals) using NEFT and RTGS effective April 1, 2021

The Legal Entity Identifier (LEI) is a 20-digit number used to uniquely identify parties to financial transactions worldwide. It was conceived as a key measure to improve the quality and accuracy of financial data systems for better risk management post the Global Financial Crisis. LEI has been introduced by the Reserve Bank in a phased manner for participants in the over the counter (OTC) derivative and non-derivative markets as also for large corporate borrowers

In accordance to the RBI circular, it is hereby advised to entities who undertake large value transactions (INR 50 crore and above) using NEFT and RTGS to obtain LEI in time, if they do not already have one. Effective April 1, 2021, for RTGS/NEFT transactions of value INR 50 Crore and above, if remitter / beneficiary LEI number is not present, transaction may not be processed (debits and credits)

Entities can obtain LEI from any of the Local Operating Units (LOUs) accredited by the Global Legal Entity Identifier Foundation (GLEIF), the body tasked to support the implementation and use of LEI. In India, LEI can be obtained from Legal Entity Identifier India Ltd. (LEIL) (, which is also recognised as an issuer of LEI by the Reserve Bank under the Payment and Settlement Systems Act, 2007

We shall update you on the process of sharing LEI information with us in due course of time. Please get in touch with our Client Services Team at ( / or your Transaction Banking Sales Manager for any further information in this regard.

“Dear Customer,

Kindly refer RBI circulars DOR.No.BP.BC/7/21.04.048/2020-21 dated August 6, 2020 and RBI/2020-21/79DOR.No.BP.BC.30/21.04.048/2020-21 dated December 14, 2020  regarding opening of current accounts

On a review, RBI has permitted banks to open specific accounts which are stipulated under various statutes and instructions of other regulators/ regulatory departments,  without any restrictions placed in terms of the above-mentioned circular dated August 6, 2020. An indicative list of such accounts is as given below:

  1. Accounts for real estate projects mandated under Section 4 (2) l (D) of the Real Estate (Regulation and Development) Act, 2016 for the purpose of maintaining 70% of advance payments collected from the home buyers.
  2. Nodal or escrow accounts of payment aggregators/prepaid payment instrument issuers for specific activities as permitted by Department of Payments and Settlement Systems (DPSS), Reserve Bank of India under Payment and Settlement Systems Act, 2007.
  3. Accounts for settlement of dues related to debit card/ATM card/credit card issuers/acquirers.
  4. Accounts permitted under FEMA, 1999.
  5. Accounts for the purpose of IPO / NFO /FPO/ share buyback /dividend payment / issuance of commercial papers/allotment of debentures/gratuity, etc. which are mandated by respective statutes or regulators and are meant for specific/limited transactions only.
  6. Accounts for payment of taxes, duties, statutory dues, etc. opened with banks authorized to collect the same, for borrowers of such banks which are not authorized to collect such taxes, duties, statutory dues, etc
  7. Accounts of White Label ATM Operators and their agents for sourcing of currency.

Please get in touch with our Client Services Team at ( / or your Transaction Banking Sales Manager for any further information in this regard.

Beware of Fictitious Offer of Prize / Lottery / Money Tranfers from Abroad – Message from the Reserve Bank of India

RBI Circular Regarding Remittance (915ko)

Remittance Towards Lottery (92 ko)

RBI Circular regarding Guidelines for Appointment of Statutory Central Auditors

BNP Paribas – Policy for appointment of Statutory Auditors

IBA Circular

Circular on Covid-19 – Help Each Other, Help India

Circular regarding increase in deposit insurance from 1 lac to 5 lacs

Circular to member banks about the availability of uninterrupted banking services and precautionary measures while visiting the branches of the bank – below are the ads published in English and Hindi

BNP Paribas Policy document on
(a) immediate credit of local / outstation cheques
(b) time frame for collection of local / outstation cheques
(c) interest payment for delayed collection

BNP Paribas Cheque Collection Policy (76 ko)
BNP Paribas Deposit Policy (247 ko)

In terms of section 16 (1) of DICGC Act 1961, the limit of the total amount payable by the Corporation to any one of the depositor in respect of his/her deposits with an insured bank in the same right and capacity shall be INR 5 lakh from the February 04, 2020.

BNP Paribas – Collection of Dues and Security Repossession Policy
Customer Complaint Policy

Policy on Customer Protection and Unauthorized Electronic Banking Transactions

BNP Paribas India is also a member of the Banking Codes and Standards Board of India, Mumbai

BNP Paribas BCSBI (336 ko)
MSE Code (130 ko)

Unclaimed Deposit Claim Format

Base Rate: Please note that Base Rate for All categories of Loans and Advances w.e.f. September 10, 2015 will be 8.90% p.a. payable monthly.

Marginal Cost of Funds based Lending Rate (MCLR) Rates effective from 01 August 2022 are as follows:

ParticularsApplies ToMCLR Rate
For 01 August 2022
Overnight MCLR1 day loan (Overdrafts)6.55%
One month MCLR> 1 day and <= 1 month6.60%
Three months MCLR> 1 month and <= 3 months6.65%
Six months MCLR> 3 months and <= 6 months6.80%
One year MCLR> 6 months and <= 1 year7.00%
Two years MCLR> 1 year and <= 2 years7.00%
Three years MCLR> 2 years and <= 3 years7.00%

Benchmark Prime Lending Rate (BPLR): The Benchmark Prime Lending Rate of the Bank stands revised to 14.75% p.a. payable monthly w.e.f. 8th August 2011.

BNP Paribas all Branches working days and timings: All our branches are working from 10am – 2pm  from Monday – Friday and 1st, 3rd & 5th Saturdays.

BNP Paribas Citizen’s Charter

List of inoperative accounts as on November 2021

BNP Paribas Privacy Policy

RBI Kehta Hai

Account Opening Form (AOF)

Account Opening Video – click here to watch

Dear Customer,

The Reserve Bank of India has introduced a foreign exchange trading platform called FX-RETAIL, which is operated by the Clearing Corporation of India Limited (“CCIL”). This web-based platform enables participants to purchase/sell foreign exchange electronically and is open to all customers via banks.

Key Features of the FX Retail Platform:

  • The platform provides for anonymous and order driven dealing in USD/INR Cash, Tom, Spot & Forward instruments. BNP Paribas India is currently offering only Spot rates via this platform & other eligible trades shall be offered in phased manner under advice to you
  • The platform provides fair and transparent pricing.
  • Orders are matched based on price time priority.
  • A customer can deal or place orders, as well as, modify and cancel orders on the trading platform.
  • A customer can add multiple relationship banks on the platform.
  • A relationship bank can be the processing and settlement bank even if the currency is traded through a third party.

How to Register

  • Visit and click on ‘Register Here’.
  • Submit details such as Customer Profile and Bank Relationship etc. in the registration tab
  • Once registration is completed, the information will flow to the relationship bank.
  • If BNP Paribas India is selected as the Relationship Bank, our Relationship Manager shall get in touch with you to complete the documentation and onboarding formalities.
  • Onboarding formalities must be completed within 30 days of registration. BNP Paribas India shall reject registration requests if formalities are not completed within the stipulated timeline of 30 days.
  • After completion of onboarding formalities, the user can start dealing on the platform.

Please refer to this link for more details i.e. Steps for Registration/Technical Document/FAQs, etc.

Kindly get in touch with your relationship manager or your trade sales manager for any additional information or assistance.

BNP Paribas India

  1. Annexure – Onboarding formalities -:CCIL standard terms and conditions to be accepted online during registration. Terms & Conditions
  2. FX-Retail Customer Agreement to be signed in wet-ink and submitted to the bank to complete the registration and onboarding process. FX retail client: Customer Agreement

Click here to view the General Banking Terms & Conditions.