May 16, 2024



  • Standard / Permanent
  • IN-MH-Mumbai
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About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

Job Title:






Business Line / Function:

Security (Access Right Management)

Reports to:



(if applicable)


Number of Direct Reports:


Directorship / Registration:


Position Purpose

UOM team is a key service offering by IAM at ISPL. This team is responsible for managing and maintaining identities in the banks people referential system. The individual is responsible to provide coverage to the service offering, daily operations, stakeholder engagement, people management and reporting aspect of operations.


Direct Responsibilities


·       Responsible for Identity lifecycle management of human accounts and Organizational Unit setup, ensure the tasks are performed in a time sensitive and quality conscious manner

·       Maintaining the integrity of Refog (Global Directory) tool by performing periodic controls and other Supplementary tasks related to Identity attributes

·       Perform the updates consecutive to reorganizations, integrations and restructurings as per the request and under the control of the Refog correspondent

·       Handle mailbox efficiently and in a time bound manner

·       Create/update/maintenance of Standard operating procedures (SOP)

·       Perform Data quality checks due to sensitivity of the managed data

·       Ensure compliance with the Refog management rules and methods defined at Central

Administration level and at Refog Correspondent level

·       Be the direct point of contact of all requesters for all issues related to the REFOG

·       Respond to the Refog correspondent’s and HR teams requests for information

·       Ensure service quality to the user


Contributing Responsibilities

·       Handle projects independently, effectively, in a time sensitive and quality conscious manner

·       Liaise with Refog ambassador of respective scopes as and when required

·       Identify risk and gap associated within Refog service offering

Technical & Behavioral Competencies

  • Good verbal and written communication skills
  • Good reporting and monitoring skills
  • Good organizing, prioritizing, synthesizing skills
  • Manage multiple projects
  • Understand and adapt to changing business requirements
  • Must be motivated, and able to work independently as well as part of a team
  • Must be able to focus on details
  • Must be able to handle customers in a confident, positive and responsive manner
  • Must demonstrate ethical responsibility, maturity, and discretion
  • Must be able to work under pressure

Specific Qualifications (if required)

  • Awareness of IAM methodology and principles
  • Competent in Excel to build / develop spreadsheets and analyse data

·       Familiarity with tools such as Power – BI, Service now, Sailpoint or any other Access management Tool.

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork


Communication skills – oral & written

Client focused

Transversal Skills: (Please select up to 5 skills)

Ability to develop and adapt a process

Ability to develop others & improve their skills

Ability to manage / facilitate a meeting, seminar, committee, training…

Analytical Ability

Ability to manage a project

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 3 years

Other/Specific Qualifications (if required)

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