Administrator – Identity Access Management

May 21, 2024

Administrator – Identity Access Management


  • Standard / Permanent
  • IN-MH-Mumbai
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About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

India IAM act as a Service Provider for the business by mutualizing, standardizing and optimizing the operations through shared investments to drive continuous improvement & innovation. It provides user access rights management services to CIB entities in Asia Pacific, North America, Latam, Europe, Middle East, and Africa and acts as single point of contact for Global Access administration through Sailpoint.

Job Title:



17th April 2024


ISPL – IAM Operations–FSA onboarding &Support



Business Line / Function:

Security (Access Right Management)

Reports to:




(if applicable)


Number of Direct Reports:


Directorship / Registration:


Position Purpose

The Global FSA team is a key service offering by IAM globally. This team is responsible for on-boarding and Monitoring the Fraud sensitive applications. As a team member, the individual is responsible to provide coverage to the service offering, daily operations, stakeholder engagement and reporting aspect of operations



Direct Responsibilities

  • Understanding of FSA process and Monitoring process.

·       Coordinating with onsite partners and Stakeholders.

·       Updating SOP’s in timely manner.

·       Must be motivated, and able to work independently as well as part of a team  

·       Must be able to work under pressure

  • Strong problem solving skills with attention to detail
  • Ownership of tasks / issues
  • Good reporting and monitoring skills

·       Possess ideas to mitigate the issue (Technical and non–technical) identified before/after reconciliations

·       Ability to understand, explain and support change.

·       Ability to develop and leverage networks, adapt a process. 

·       Must be able to identify the risk and provide solution from compliance and security risk point of view

Service level compliance on daily/Weekly & Monthly assigned tasks

Contributing Responsibilities


Must be able to work on a Project independently as well as part of a team.

Should improvement one Process idea.


Technical & Behavioral Competencies

  • Good communication (excellent spoken skills in English and written communication is essential)

·       Attention to detail.

·       Should have knowledge on SAILPOINT/Service Now or any other Access management Tool.

·       Technical proficiency in Basic LDAP/Database/Servers is an advantage.

·       Should have IAM experience and performing user reconciliations.

·       Must have worked on banking applications.

·       Must be open to working in rotational working hours.

·       Ownership of tasks / issues.

·       Good reporting and monitoring skills

  • Service delivery focused (Must be able to handle customers in a confident, positive and responsive manner)

·       Client focused

·       Can do attitude

·       Strong problem solving skills

·       Good interpersonal skills

·       Must demonstrate ethical responsibility, maturity, and discretion

·       Ability to multi-task

·       Effective time and priority Management

·       Ability to work autonomously as well as in a team

·       Ability to follow processes

·       Proactive approach

·       Work on own initiative

·       Knowledge of problem, change & incident management.

·       COBIT 5 & ITILL knowledge an advantage.

·       Good understanding of financial industry and operating environment is an advantage

Specific Qualifications (if required)


Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork


Communication skills – oral & written

Client focused

Transversal Skills: (Please select up to 5 skills)

Ability to develop and adapt a process

Ability to develop others & improve their skills

Analytical Ability

Ability to manage / facilitate a meeting, seminar, committee, training…

Ability to manage a project

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 3 years

Other/Specific Qualifications (if required)


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