Application Maintenance – Datastage ETL

June 12, 2024

Application Maintenance – Datastage ETL


  • Permanent
  • IN-Tamil Nadu-Chennai
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About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability


About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function :

The IT Department is functionally responsible for the IT structures of the companies of the BNL BC Group and coordinates the IT community of the BNPP Group onwards with the aim of obtaining all possible synergies of purpose, ensuring full operational consistency and enabling the digital transformation of our Group

As part of the IT Department of BNL, the IT Data Platform is responsible for defining and implementing the technological strategy of the company in terms of Analytics, Business Intelligence, Artificial Intelligence and Data Management.

The group therefore has the responsibility of evolving and maintaining the data architecture serving Analytics, as well as creating management reporting and dashboarding solutions.

Data Platform also has the responsibility of building Advanced Analytics and Artificial Intelligence solutions, and integrating them with Bank systems, making them fully part of company processes.

Job Title:

Application Maintenance




Business Line / Function:

IT Data Platform

Reports to:


ISPL ADM Manager


(if applicable)


BNP PARIBAS BNL Data Platform IT Leader

Number of Direct Reports:

Directorship / Registration:


Position Purpose


The Application Maintenance team member will support the ISPL Data Platform team to ensure the stability and the correct execution of all the applications in Data Platform scope.

He will support the development team and will help BNL Data Platform Internal team to analyze and propose solutions and on Business’ requests.

He will be in charge of small development activities.

He will also propose solutions to improve the performance and prevent failures on managed applications.


Direct Responsibilities


·         Coordinate closely with Data Platform Teams’s and also all other BNL BNP Paribas IT teams (Incident coordination, Security, Infrastructure, Development teams, etc.)


·         For a predefined applications scope take care of:

o   Ticket Management

o   Propose solutions to improve an application

o   Incident Management (including problem determination)

o   Request Management

o   Change Management

·         Ensure that SLA targets are met for above activities

·         Handover to Italian teams if knowledge and skills are not available in ISPL


Contributing Responsibilities

·         Contribute to the definition of procedures and processes necessary for the team

·         Help build team spirit and integrate into BNL BNP Paribas culture

·         Contribute to incidents analysis and associated problem management

·         Contribute to the regular activity reporting and KPI calculation

·         Contribute to the knowledge transfer with BNL Data Platform team

·         Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope

Technical & Behavioral Competencies

·         Fundamental skills:

o   Knowledge about Mainframe usage TSO, ISPF/S, Scheduler , JCL

o   Knowledge about JAVA  framework.

o   IBM Datastage ETL Tool

o   Familiarity with database technology is required

o   SQL Languange in order to execute basic scripts and queries.

·         Have basic experience with:

o   Service Now ticketing system

o   Aurelia Remedy ticketing system

·         Nice to have:

o   General IT infrastructure knowledge 

o   Knowledge of Requirements Collection, Analysis, Design, Development and Test activity 

o   Continuous improvement approaches

·         Good written and spoken English

·         Able to communicate efficiently

·         Good Team Player

Specific Qualifications (if required)

Basic knowledge of Italian language can be an advantage

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Client focused

Ability to deliver / Results driven

Ability to share / pass on knowledge

Transversal Skills: (Please select up to 5 skills)

Ability to develop and adapt a process

Ability to anticipate business / strategic evolution

Ability to set up relevant performance indicators

Ability to understand, explain and support change

Choose an item.

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 3 years

Other/Specific Qualifications (if required)


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