Assistant Manager / Manager – Operational Risk

May 7, 2024

Assistant Manager / Manager – Operational Risk


  • Standard / Permanent
  • IN-TN-Chennai
  • RISK
Apply for this job

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

The RISK ORM perimeter includes all operational risks for business processes to ensure that the components of the operational risk management framework are implemented and is operating effectively in 2S operations Chennai and Mumbai.

Job Title:

Assistant Manager / Manager





Chennai / Mumbai

Business Line / Function:


Reports to:


Head of RISK ORM


(if applicable)


Number of Direct Reports:


Directorship / Registration:


Direct Responsibilities 

The RISK ORM 2S Operations mandate is to independently challenge and supervise the operational risk management framework of BP2S activities as described in the level 2 procedure – Organizational Framework and Governance for Operational Risk Management and Permanent Control Framework. 

Contributing Responsibilities

As the 2nd line of defense, the Manager, RISK ORM BP2S Chennai, has the following general responsibilities for the operational risk processes and themes within the scope of RISK ORM including fraud, third-party, and Information and Communication Technology (ICT) risk management.

§  Define and consistently apply the BP2S RISK ORM methodologies and procedures (normative framework), and adapt locally as required

§  Independently challenge the identification and assessment of the operational risk profile (actual, potential and emerging) and the risk mitigation framework implemented in the operating entities, through opinions, and sign offs where required 

§  Ensuring effective implementation of the risk mitigation strategies, framework and actions with the 1st line of defense, through follow up of action plans and independent challenge of controls, either through execution of 2nd level controls, or where applicable, through other kinds of controls

§  Independently assess and potentially alert key stakeholders on the level of risk and on the risk mitigation framework status

§  Contribute to operational risk awareness and training on the risk mitigation framework.

Main Accountabilities of the Role

§  Qualitative Check & Challenge of 1st line of defense mainly by the execution of level 2 controls and RCSA to provide an opinion on the effectiveness of the control framework as per Group guidelines.

§  Independently challenge significant incidents in Risk tool and related remediation plan.

§  Proactively propose and conduct thematic reviews promptly with recommendations.

§  Ensure the correct implementation and application of Group and BP2S governance (e.g. in terms of Internal Control Committee (ICC) and operational risk management related committees, etc.…)

§  Promote Risk awareness and Risk culture of operational risk management across 2S operations teams

§  Ensure management reporting and Dashboard – either to local management or to the Group are reported on time.

§  Proactive risk anticipation and raise alert on key risk topics thereby bringing in significant management attention and propose remediation.

People Responsibilities.

§  Provide conducive work environment for a healthy working atmosphere in a competitive environment.

§  Upskilling team member’s basis the skill matrix and PDP follow through.

§  Promote training awareness, recognize team members, value their contribution and provide opportunities for growth and mobility.

§  Fair dealing with staff members on day to day business deliverables and ensure administrative aspects including attendance, training and continuous feedback are totally intact. 

Technical & Behavioral Competencies

Key Behavioral aspects

o   Integrity, Ethics and values

o   Collaboration and partnering

o   Innovation and catalyst

o   Building capability

o   leading by example, influence and impact 

Specific Qualifications (if required)

Tertiary-level qualification essential with CA/CWA/CPA qualifications desirable or its equivalent


Skills Referential                                                           

Behavioural Skills: (Please select up to 4 skills)

Decision Making

Ability to deliver / Results driven

Creativity & Innovation / Problem solving

Critical thinking

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to develop and adapt a process

Ability to set up relevant performance indicators

Ability to manage / facilitate a meeting, seminar, committee, training…

Analytical Ability

Education Level:

Master Degree or equivalent

Experience Level

At least 7 years

Other/Specific Qualifications (if required).

Audit background will be an added advantage. CA/CWA inter / is an added advantage.

Offers you may be interested in