Assistant Manager/Manager – Trade Support

February 29, 2024

Assistant Manager/Manager – Trade Support

ReferenceGLO006447

  • Standard / Permanent
  • IN-MH-Mumbai
  • OPERATION PROCESSING
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Job Description

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Businessline/Function :

Global Market Operations also known as COCE (Client Operating Center of Excellence) is further divided into 4 departments i.e. Trade Processing & Support, PnL, Client Management & Change Management. Product Control in the wider market outside of BNP is Middle Office. Product Control consists of streams like Documentation & Reconciliation, Trade Support, P&L & Trading Portfolio & controls. Product Control teams are in regular contact with Market Front Office, Regional Back Office’s and Regional Finance & other support teams for their BAU.

Job Title:

Assistant Manager / Manager

Date:

2024

Department:

COCE Product Control – SLAB – Trade Support & CS

Location:

Mumbai

Business Line / Function:

COCE Product Control

Reports to:

(Direct)

Head of the Team

Grade:

(if applicable)

NA

(Functional)

NA

Number of Direct Reports:

NA

Directorship / Registration:

NA

Position Purpose

The Trade Support team looks after the SBL Middle Office Operations.

The resource will need to work in partnership with our clients, sales and trading to ensure that trades are allocated, confirmed, and processed in a timely manner. Provide support to our front office equities trading desks and also act as a point of contact for internal front/back-office enquiries.

Responsibilities

Direct Responsibilities

·       Help Stock loan and Finance desk for trade support activities like trade rebooking, Recall and returns. Manual call-in of return as per the agreed procedure.

·       Monitor, investigate and resolve contract compare breaks in order to resolve margin disputes in timely manner, prioritize and escalate accordingly.

·       Responding to client queries & Front office queries.

·       Liaison with trading desk and related stakeholders to escalate any trade or booking issues.

·       Build and maintain strong relationship with our front office, Back office and operations areas.

·       Ability to apply problem solving and investigative techniques to trade booking / flow issues..

·       Help with project and CTB development where required.

·       Build and maintain strong relationship with our front office, Back office and operations areas.

·       Sound knowledge of Stock lending and other derivative instruments would be preferable. ·

·       Relationship management – daily engagement with key internal and external partners (financial institutions & business partners across the world), managing Clients’ expectations.

·       Control Environment – focus on control aspect of the role, KRIs/Key Performance Indicators and a full understanding of operational risks.

·       Change Delivery.

·       Help with project and CTB development where required.

Contributing Responsibilities

·       Direct relationships with the front office / back office colleagues.

·       Build and maintain strong relationships with stakeholders across the globe in Front, Back and Middle Office

·       Strong working and open relationship with local management

Technical & Behavioral Competencies

·       At least 7-10 years in an operational support position.

·       IB Equity Operations experience preferred, essentially in Trade Support functions

·       Competency with MS Suite, especially Excel, and the ability to learn multiple programs quickly

·       Knowledge of and an interest in the financial markets (derivative product knowledge especially swaps/ FX/ F&O )

·       Ability to work under pressure, handle multiple priorities and work as part of a team as well as individually

·       Comfortable working across  various groups including Sales, Trading, Accounting, Technology & other MO Teams

·       Prior middle office or operational experience is a must

·       Strong control focus and aptitude (both financial and operational).

A comprehensive understanding of securities

·       Front to back trade lifecycle experience

·       Demonstrate awareness and procedures to mitigate operational risk, escalate appropriately

·       Trade amendments and booking reversals of trades

·       Liaison between Front Office and all supporting functions

·       Work in partnership with our clients, sales and trading to ensure that trades are allocated, confirmed, and processed in a timely manner

·       Provide support for front office equities trading desks.

·       Work closely with technical teams to improve trader experience.

·       Focused work with zero tolerance controls and strict deadlines.

·       Ability to build good relationship within the team and Front Office trading and management

·       Strong appreciation and value of STP and of IT solutions to reduce processing and improve controls

·       Ability to multitask, to be flexible re tasks and accommodate varying levels of volume and complexity without deterioration in task quality

·       Act as point of contact for internal middle/back-office enquiries.

Specific Qualifications (if required)

NA

Skills Referential

Behavioural Skills:

Decision Making

Ability to collaborate / Teamwork

Critical thinking

Ability to share / pass on knowledge

Transversal Skills:

Ability to understand, explain and support change

Analytical Ability

Ability to anticipate business / strategic evolution

Ability to develop and adapt a process

Ability to develop and leverage networks

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 7 years

Other/Specific Qualifications (if required)

NA

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