Associate Level I

November 23, 2023

Associate Level I


  • Standard / Permanent
  • IN-MH-Mumbai
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Job Description – APAC

Job Title:







Business Line / Function:


Reports to:



(if applicable)



Number of Direct Reports:


Directorship / Registration:

BNPP Group:-

BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 71 countries, with approximately 199,000 employees. The Group has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance.


BNP Paribas Global Securities Operations is a wholly owned subsidiary of BNP Paribas Securities Services. Situated in Chennai and Mumbai, it supports provides 24X7 support for all Securities Services Operations across locations and caters to institutional clients. GSO is one of the three International Operating Centre’s catering to all businesses of Securities Services. Counting close to 2000 employees, GSO drives change within Securities Services and delivers a full range of timely and accurate operational processes for our clients.

Position Purpose

  • Associate Level 1 will be managing the daily operations/workflow within the business group and helps the Line Manager in achieving the process deliverables.
  • Solid functional understanding of the business is recommended along with strong knowledge of products related to Settlement/Corporate Action/Trade Processing. Experience in working with Intellimatch will be an additional attributes. 
  • The candidate should have hands on experience in cash & securities reconciliation process.
  • All static and migrations should be managed with respect to reconciliation requirements.
  • He/ She will be responsible for interacting with Line Managers and the clients of BNP Paribas Group and needs to provide high quality of service to the internal/ external clients.
  • Regular interaction with the Team Lead/ Assistant Manager of BAU reconciliation for improving the quality of reconciliation produced to business.
  • He/ She should be able to articulate well and communicate well across all levels in the organization.
  • Ensure all the transactions are performed within the agreed timelines without errors and mistakes.
  • Maintain Communication Channels with internal peer groups and business teams.
  • Ensure to get cross trained within process and transfer the Knowledge transfer between the team and processes is happening on periodic basis.
  • Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members.
  • Ensure to be updated with the procedure document and User Guides. Evaluate and update documented procedures to ensure they are complete, accurate and current.
  • Escalate unresolved open items to the Team lead / Assistant Manager.
  • Understand the process risks and escalation of high-risk breaks to stakeholders for resolutions


Direct Responsibilities

Primary Responsibilities

  • Handling the reconciliation process and related activities for Clearing and Custody Services/ Investment Fund Services/ Middle Office Position business respectively.
  • Identifying missing balance, trial balance, proof difference and resolving all variances to reach resolution in a timely manner.
  • Performing a range of daily, weekly, monthly & quarterly reconciliations across all the business lines.
  • Performing a range of daily, weekly, monthly & yearly controls to ensure feeds & related net transactions are in place
  • Providing user training as required, improving the understanding of the control aspects of Intellimatch within the business.
  • Investigating any open breaks and work with business team and any external parties for resolution.
  • Identifying the reconciliation deviation/ backlogs in terms of process and having the discussion with BAU Manager to execute the correction process via BAU team.
  • Assist with various ad-hoc projects and new initiatives within the team.
  • Escalate unresolved open items to the Team lead / Assistant Manager.
  • Should gain knowledge in various Swift Message Types, especially MT940/950 and MT535/536 and ensure to understand the details available in these messages.
  • Analyzing the details/ references received in MT940/950 and MT535/536 and liaise with correspondent banks and Sub custodians in order to improve auto matching in Intellimatch.
  • Provide on the job training for new recruits, updating job procedures from time to time and collating information on the status and progress of tasks to the onshore location.
  • Track and maintain all the issues arising in the process and adhere to proper escalation matrix for resolution.
  • Ensure all the process changes are discussed with team and tracked in the tracker appropriately.
  • Identify the possibilities and create various rules to increase the percentage for the automatic matching process in Intellimatch.
  • Responsible for the internal integrity of the automated reconciliation via Intellimatch.
  • Maintaining the static data in Intellimatch databases including new accounts set-ups, department setup, matching rules, and other static data.
  • Liaising with other departments to ensure aged breaks are properly commented with the current status and resolved in timely manner.
  • Handling all types of rejects batches and formatting the files as per the requirement of Intellimatch. Manual import of files via Recollector
  • Defining references in the lookup table to automate assignments and avoid discrepancies in Intellimatch.
  • Liaising with IT for any discrepancies or changes in the flat files received for import.
  • Building strong control mechanism for reconciliation unit in consultation with manager which should result in mitigating the risk.
  • Maintain Communication Channels with internal peer groups, within GSO and with spoke locations.
  • Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members.

Primary Working Relationships

  • The Candidate will report to the Process Lead/Assistant Manager of the process.
  • Actively participate in all huddles and internal meetings.
  • The position interacts with other Process Associates, Mid Office Staff, Relationship Managers and Clients.
  • Accountable to follow the BCP / BIA documents.

The position interacts with International Team Members of BNP Group.

Contributing Responsibilities

·       Working together with Lisbon, Mumbai & Chennai to achieve the vision of SSC Reconciliation.

·       Work closely with stakeholders to mutually enrich the quality of process and to encourage collaborative efforts in achieving client satisfaction.

Technical & Behavioral Competencies

§  College Degree, preferably a Master’s degree in Commerce or MBA (Finance)

  • Strong verbal and written English skills required.  Ability to converse clearly with internal and external staff.
  • Minimum 2 years of experience in reconciliation background in investment banking domain and/or prior related industry for an Associate Level 1.
  • Mandatory hands on experience of reconciliations applications like Intellimatch,(Minimum of 1 yr)

§  Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills.

§  Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines.

§  Proficient in Microsoft Office Applications and strong MS-Word & Excel skills required.

§  To be based in Chennai & Mumbai and prepared to travel if required.

§  Must be prepared to work in any shift supporting business Requirements.

§  Identify Operational Risk Areas within the Client Business Revenue Process.

§  Supervise, Monitor, Control and Co-ordinate all activities in the department.

Client Focus & Adaptability:

Client Focus:

  • Be pro-active in developing customer relations by understanding and responding to customer needs.
  • Strive continually for customer satisfaction and focus on Client Delight.
  • Commit/Promise only what can be delivered by keeping Bank’s interest in mind.


  • Always look for ways to improve services and processes
  • Be able to adapt to different markets and different clients evolution

Integrity, trust & fairness  

  • Acts with integrity in all interactions with colleagues, team members and clients. 
  • Promises only what can be delivered, managing expectations and honors commitments, and, has committed to ethical practices in all interactions and relationships. 
  • Treats others fairly, showing respect and courtesy. 
  • Builds trust by responding openly, genuinely and consistently to others.

Specific Qualifications (if required)


Skills Referential                                                    

Behavioural Skills: (Please select up to 4 skills)

Communication skills – oral & written


Active listening

Organizational skills

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to develop and leverage networks

Ability to understand, explain and support change

Ability to develop and adapt a process

Ability to inspire others & generate people’s commitment

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 2 years

Other/Specific Qualifications (if required)

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