ITG-NOC- Network engineer

May 3, 2024

ITG-NOC- Network engineer


  • Standard / Permanent
  • IN-MH-Mumbai
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About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function :

BNP Paribas IT teams are providing infrastructure, development and production support services to all applications used worldwide by all business lines. There is a great variety of technologies and infrastructures from legacy systems to cutting edge Cloud technologies.

Within BNP Paribas Group IT, teams are organized in several divisions called “OPS” which are each responsible for a business line.

The current position is to be filled within a mutualized team covering 4 OPS:

·         French Retail Banking

·         Personal Finance

·         Payments

·         Group Functions.

These four business lines represent a significant part of BNP Paribas business.

This team is leveraging common tools and frameworks to provide standardized IT services to the business applications.

Job Title:

ITG NOC Network Engineer


May 2024





Business Line / Function:


Reports to:




(if applicable)



Number of Direct Reports:

Directorship / Registration:


Position Purpose

The main activities of the Network engineer- NOC is to manage remote network management services across different domains of network. The network services would mainly include support on WAN, LAN, Wi-Fi and MPLS technologies. It includes support on Routers, Switches, Firewall, Proxies, IPAM, Load Balancers, NAC and DDOS.

 will assist the team ensuring effective service management to meet service-level agreements and control costs.


Direct Responsibilities

–       NOC experience, must be ready to work in 24*7 environment      

–       CCNA training expected, certification is desirable.

–       Technical knowledge on MPLS, Routing and switching protocols (BGP,OSPF,EIGRP,ISIS etc) Experience with Zabbix, CAPC, Infoblox Net-MRI, Service NOW is desirable,

–       Conceptual knowledge of Proxy, firewall, load balancers, DNS,DHCP.

–       Be a technical single point of contact and attend customer calls. A focal point for technical escalations.

–       Coordinates root cause analysis for all day-to-day technical issues in client environments and establish recovery and prevention processes.

–       Coordinates with onshore teams; interface with customers, vendors and partners for issue resolution.

–       Assists the Team Leads/Delivery Manager in maintaining SLA adherence.

–       Defines, implements and enforces standards and understands exception handling.

–       Proposes solution alternatives, provide impact analysis for any technical changes.

Contributing Responsibilities

·         Contribute to improving the quality of service by proposing improvements

·         Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope

·         Help build team spirit and integrate into BNP Paribas culture

Technical & Behavioral Competencies

–       Minimum 16 years of education required

–       2 to 6 years of work experience required, minimum 2 years of relevant work experience required

–       Basic skills in implementation and administration of MPLS,Local Area Networks, Wide Area Networks and network security  (VLANs, VPNs) and Network Products – Routers, Switches, Firewalls, Proxies, Load Balancers, Voice Gateways, Unified Communication Devices; strong knowledge of static/dynamic routing protocols(EIGRP/OSPF/BGP/ISIS), transports (Internet/MPLS/VPLS) is expected.

–       Experience with one or more of CA SPECTRUM, E-health, CAPC, Infoblox Net-MRI, Service NOW,CA Spectrum, Zabbix.

–       Experience in configuring and troubleshooting Firewalls (Checkpoint, Fortinet, etc.)

–       Trouble shooting skills to identify faults and ensure timely repairs.

–       Experience in administration and troubleshooting of IPAM systems – DNS/DHCP/NTP (Infoblox)

–       Deep expertise in installation, configuration and troubleshooting of various types network devices from vendors such as Cisco/Juniper/Nortel, WAN Links using IPSec tunnels and MPLS transport; dynamic and static routing and high availability protocols (EIGRP, OSPF, BGP, HSRP, VRRP)

–       Experience in network security, load balancers and Unified Communications Devices (voice/Datacom/wireless)

–       Skills in installation, configuration and troubleshooting of local area and wide area networks using Cisco hardware, leased lines / IPsec VPNs and MPLS.

Specific Qualifications (if required)

–       B.E or Equivalent

–       CCNA (Routing & Switching)

–       ITIL V3 Foundation desirable

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Attention to detail / rigor

Ability to deliver / Results driven

Ability to share / pass on knowledge

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to inspire others & generate people’s commitment

Analytical Ability

Ability to develop others & improve their skills

Choose an item.

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 3 years

Other/Specific Qualifications (if required)

Good communication

Compliance with procedures

To be focus

To be proactive

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