Junior Technical Analyst

March 14, 2024

Junior Technical Analyst


  • Standard / Permanent
  • IN-TN-Chennai
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About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function :

IT Payment Services department is the worldwide reference for payments in the BNP Paribas Group. We are working on the many applications used worldwide using various technologies and working in Agile methodology. In addition, there are several services to deliver direct value to the bank’s customers.

Job Title:

Junior technical Analyst

Date: Mar 2024





Business Line / Function:

Payments and Cash management

Reports to:




(if applicable)


Number of Direct Reports:


Directorship / Registration:


Position Purpose

This position is for Junior technical Analyst for Global CRM team associated with ITPS group within BNPP


Direct Responsibilities

·       Work in an agile environment by participating in tribe’s agile rituals in the “agile at scale” organization.

·       Work with Product Owner, Production support teams, Business Analyst, Solution Architect to provide

o    Support/resolve issues in the existing applications deployed in production.

o    Root cause analysis

o    Suggest solutions

o    Create Knowledge database on repetitive issues

o    Create Job cards for tracking and replication resolution activities

Contributing Responsibilities

·       Team player

·       Effectively communicate work and delivery status

·       Adhere to timelines set for delivery

·       Open to new technology adaptation, learning and implementation within the project.

Technical & Behavioral Competencies

Skills required

·       4-6 years of IT Maintenance/Support experience

·       Expertise and substantial hands on experience on Shell scripting (Linux)

·       Expertise on monitoring applications hosted on Linux 

·       Exposure/Understanding to web Test Tooling (i.e. Protractor / Selenium)

·       Good understanding of GIT, Sonar

·       Experience in providing support to applications that used Kafka

·       Build and Deployment automation (Jenkins, Ansible is a nice to have)

o    Make propositions/solutions to monitoring tools/Strategies

·       Understanding of Docker & Kubernetes,

·       Exposure to Oracle, SQL ,Teradata

·       Exposure to Dynatrace and other monitoring tools

·       Experience in providing support to applications built on tech stack that include core java 8, 11, 17 that includes SDK in IOS/Android mobile OS.

·       Understanding of Agile Workflow

·       Working Knowledge on JIRA/Service Now

Specific Qualifications (if required)

Bachelor Degree on Computer engineering/Science    

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Ability to share / pass on knowledge

Client focused

Creativity & Innovation / Problem solving

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Analytical Ability

Ability to develop and adapt a process

Ability to develop and leverage networks

Ability to anticipate business / strategic evolution

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 3 years

Other/Specific Qualifications (if required)

Bachelor Degree or equivalent

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