Network Operations Engineer

February 12, 2024

Network Operations Engineer


  • Standard / Permanent
  • IN-MH-Mumbai
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About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

The Network Infrastructure and Telecom team is responsible for supervising, monitoring and developing the Networks, Infrastructure and Telecommunication of the regional Hub of BNP Paribas in the India region, liaising with BNP Paribas Head Offices where all major banking applications are hosted. Telecom Team activities plays a major role in the structure of processes that govern decision making around IT investment, client and suppliers relationships, project management.

Job Title:

Senior Network Operations Engineer



APAC ITP – Telecom & Data Center


Infinity, Mumbai

Business Line / Function:

Reports to:



(if applicable)


Number of Direct Reports:

Directorship / Registration:


Position Purpose

APAC Network and Datacenter domain team is responsible for all Network, Telecom and Datacenters services across the APAC region in BNP Paribas.  This position responsible for managing the network infrastructure aspects related to power shutdowns in data centres and technical rooms, disaster recovery exercises and any other activities affecting the health of the network infrastructures


·       Drive the partners/suppliers to participate actively in daily network operations activities to ensure the stability of the network/voice infrastructure

·       Monitor and manage the LAN/WAN network, connectivity between all datacenters, sites and extranets

·       Ensures network devices firmware and OS are up to standard and apply/upgrade patches on a regular basis.

·       Experience on Automating daily network tasks using scripting(Python)

·       Responsible to support, configure and manage Cisco Routers and Switches and event correlation appliances throughout the implementation phases of the infrastructure projects

·       Maximize network performance by monitoring performance; scheduling upgrades; collaborating with Network Architects on network optimization efforts.

·       Act as the escalation point for all network operations issues from all parties within the Bank and manage all related communications processes on a real-time 24×7 basis

·       Actively engage with business parties and external vendors for managing operations issues

·       To provide comprehensive product knowledge on the data technology required to deliver, support the networks infrastructure.

·       Provide daily level one operation support for telecom services, eg IPT password reset, configuration setup, equipment deployment, etc

·       Manage and collaborate with external vendors such as carriers and cabling contractors for daily and project requirements.

·       Closely coordinate and conform to Change Management policies, process and procedures on any network changes.

·       Maintain and update all network related documentation and risk assessments as required

·       Assist Architect team on new infrastructure implementations

·       Execute on IT projects related existing infrastructure enhancement

Technical & Behavioral Competencies

·       Diploma/Degree in electrical/electronic engineering, computer engineering or related discipline

·       Attained CCNA/CCNP/CCIE technical certification

·       5-10  year’s work experience in either the financial or telecommunications industry with an excellent understanding of WAN, LAN and Voice technologies and network operations

·       Good knowledge of TCP/IP, OSPF, BGP and MPLS technologies

·       Good knowledge of DWDM Optical Transport technologies.

·       Experience in various network monitoring and telemetry tools in data & security infrastructure such as Solarwind, cPacket, CISCO ISE, ServOne    

·       Experience in ITIL and defining various network documentation for operations support

·       Experience on Automation using Python, Ansible or any other programming language.

·       Experience in Change, Incident, and Problem management in banking industry

·       Proficiency in SharePoint  

·       Understanding the risk management and work closely with the Bank information security and risk team.

·       Strong interpersonal, written and verbal communication skills

·       Proficiency in written and spoken English

·       Proactive and possess initiative , self-motivated team player capable of working with minimal supervision,

·       Willing to work in non-office hour and provide 7×24 on-call standby support

Experience and Qualifications required

·       Holder of CCNP is the minimum requirement

·       5+ years of experience in Network services, with minimum 2 years in finance industry

·       Expertise in connectivity and data center network infrastructure design, implementation and support (CCIE is a strong ‘plus’)

·       Expertise in Firewall implementation and support (Checkpoint certification is a strong “plus”)

·       Strong Background in Automation and Tooling.

·       Client-oriented, strong communication and organization skills

·       Self-starter

·       Ability to work under pressure and delivery the project on time.

·       Fluency in English

Specific Qualifications (if required)

·       B.E or Equivalent

·       CCNP (Routing & Switching)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Communication skills – oral & written

Creativity & Innovation / Problem solving

Attention to detail / rigor

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to understand, explain and support change

Ability to manage a project

Ability to set up relevant performance indicators

Ability to develop and leverage networks

Education Level:

Choose an item.

Experience Level

Choose an item.

Other/Specific Qualifications (if required)

·       Bachelor Degree or equivalent

·       At least 7 years


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