Production Engineer – Payments CD&S

About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

About Business line/Function :

IT Group Production department is the worldwide reference for IT production services in the BNP Paribas Group, and OPS Payment Services group works with IT Payment Services department witch is the worldwide reference for Payments in the BNP Paribas Group. We are working on the many applications used worldwide using various technologies and working in Agile methodology. But it is also several services to deliver direct value to the bank’s customers.

Job Title:

Production Engineer

Date: 8 October 2023

Department:

ITGP

Location:

Chennai

Business Line / Function:

Payments and Cash management

Reports to:

(Direct)

Manager

Grade:

(if applicable)

(Functional)

Number of Direct Reports:

None

Directorship / Registration:

NA

Position Purpose

The Production Engineer position is to reinforce the Technical Office of the OPS Payment Services for BNPP IT Group Production.

OPS objectives are to:

Ensure application production, quality and stability for the business lines.

Support development teams to secure and accelerate project delivery;

Modernize teams and modes of operation to both frame and operate the conditions of consumption of infrastructure services for the benefit of applications and advise businesses in the adoption of technologies in line with their application needs.

OPS are organized into application domains, aligned with the IT Business Line organization. This organization allows the specialization of multidisciplinary OPS teams by business heritage, the end-to-end accountability of OPS on application production both for maintenance in operational conditions and for projects/ evolutions.

Responsibilities

Direct Responsibilities

·       Responsible for resolving support issue by using his technical expertise and flexible enough to look for solutions that may be out of the box, industrialize the solution for everybody

·       Responsible with other Infrastructure teams on patching & upgrade of servers (Linux, Win, AIX)

·       Providing coaching and mentoring to junior colleagues, transferring skills and expertise as required.

·       Analyzing/documenting problems, recommending solutions and initiating corrective action

·       Handling ITIL methodologies such as Change, Incident, Problem, and Service Management to address the production activities if required

Technical & Behavioral Competencies

Skills required – At least few from below on Java

·       2+ years of experience in Application Production Support   (technical and functional)

·       Person must have expertise on Linux and/or Windows OS

·       Expertise on scripting, well knowledge of Ansible

·       Hands on knowledge in MS-SQL/SQL/Oracle

·       Able to understand the Stored Procedure logic

·       Knowledge of Dynatrace  

·       Having technical and/or functional knowledge in Cash Management (collecting and managing cash flows / clearing / swift / cutoff …) would be appreciated

·       ITIL certified

·       Resource should be comfortable in working shifts – morning/evening/general, oncall weekends and holidays.

Specific Qualifications (if required)

ITIL

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Communication skills – oral & written

Ability to share / pass on knowledge

Client focused

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to develop and leverage networks

Ability to set up relevant performance indicators

Ability to manage / facilitate a meeting, seminar, committee, training…

Ability to develop and adapt a process

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 3 years

Other/Specific Qualifications (if required)

Linux / Windows OS

Scripting, Ansible

Dynatrace

SQL

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Advanced

Advanced

Advanced

Advanced

Intermediate

ITIL