Quality Assurance

March 19, 2024

Quality Assurance


  • Standard / Permanent
  • IN-MH-Mumbai
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About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centered on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporate and institutional) to implement their projects by providing them with services in financing, investment, savings and protection.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

About Businessline/Function :

ISPL Steering & Governance – Is a part of CIB CIO Quality and Governance function in ISPL. This function is responsible for managing process compliance of all projects and teams in CIB IT and ITG intl ADM teams within ISPL. The scope includes maintaining and enhancing QA processes to improve compliance to group governance. It involves conducting QA audits and helping project managers to close NCs. It also includes consulting project managers in complying with QA processes and agile implementation.

Job Title:

Quality Assurance Associate




ISPL Steering & Gov



Business Line / Function:

ISPL Steering & Governance team

Reports to:



(if applicable)


Number of Direct Reports:


Directorship / Registration:


Position Purpose

Managing process compliance for projects and teams across ISPL Clusters. It involves assisting project managers from project initiation to closure on SDLC process & guidelines. Helping the teams in understanding Non-conformances raised and generating and reporting KPIs.


Direct Responsibilities

1.        Ensure that compliance to SDLC process defined in ISPL QMS is checked during ADM audits – Audits cover the checking of all artefacts that support the process execution

2.        Reporting of compliance results and any non-conformances to the process

3.        Follow up with teams on NC closure

4.        Support and facilitation on NC closure

5.        Creating awareness on the SDLC process through trainings and coaching

6.        Checking status report updates and governance related topics during audits

7.        Provide weekly and monthly activity report when requested

8.        Generate and report the governance KPIs

Technical & Behavioral Competencies

The ideal candidate will have proven and demonstrable experience of:

·       IT Quality management and testing practices

·       Deployment of CMMI practices

·       Has played the role of Process Consultant / or Software Quality Assurance executive/tester

·       Experience on tools like JIRA, Clarity, TFS, ALM etc

·       Soft Skills

·       An ability to manage change with ease

·       Strong communication, interpersonal, learning and organizing skills

·       An ability to build positive relationship with internal stakeholders. – Strong analytical and problem solving skills.

·       Be a good team player especially in the context of an extended team

·       Follow and spread the BNPP professional behaviours which are: Commitment, Creativity, Ambition and Responsiveness

·       Provide excellence in terms of quality of deliveries and quality of Service Skills and Qualifications

Specific Qualifications (if required)

•         Any certifications on agile/testing will be an added advantage


Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to deliver / Results driven

Attention to detail / rigor

Ability to collaborate / Teamwork

Communication skills – oral & written

Transversal Skills: (Please select up to 5 skills)

Ability to manage a project

Ability to understand, explain and support change

Analytical Ability

Ability to develop and adapt a process

Ability to manage / facilitate a meeting, seminar, committee, training…

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 5 years

Other/Specific Qualifications (if required)



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