SAM License Manager

January 24, 2024

SAM License Manager


  • Standard / Permanent
  • IN-TN-Chennai
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About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

 Personal Investors operates under three brands in Germany, Consorsbank, targeted to individual customers, and DAB BNP Paribas for B2B customers and Wealth Management Private Banking for wealthy clients. Consorsbank is the no. 4 full-service direct bank(1) in the market by the number of customers and the 2nd online broker by the number of executed orders by individuals(2). DAB BNP Paribas is one of the leading operators for Independent Financial Advisors and Asset Management specialists. Personal Investors Germany offers its services to around 2.0 million customers in Germany.

Job Title:

IT SAM Specialist / License Manager


Jan 2024


CIO Office


Germany (Nuremberg, Munich)

Business Line / Function:

BNPP PI Germany (IT)

Reports to:


Head of IT Vendor & Service Management


(if applicable)


Number of Direct Reports:


Directorship / Registration:


Position Purpose

Overall purpose

Administration and further development of the PI Germany Software Asset Portfolio as well as integration and harmonization of SAM processes with global BNPP SOAM team. PI Germany SPOC with regards to SAM topics.


Direct Responsibilities

–          Coordination for all questions of license management / Software Asset Management (SAM)

–          Controlling in the management of license and user agreements, monitoring of license agreements and preparation of license balance sheets (legal conformity & compliance)

–          Ensuring, auditing, and developing compliance in the implementation of the BNP Paribas Group’s SAM requirements, as well as participation in software audits and relevant internal audits

–          Participation in the analysis and identification of cost reduction and optimization potentials at the level of the German branch of BNP Paribas SA with a focus on IT technology (services, software, etc.)

–          Maintaining the PI Software Asset Portfolio

–          Interact with internal departments and stakeholders offering guidance on SAM topics like

introduction of new software products, reviewing business cases clarifying questions with regards to EULA / ETLA, and licensing research

–          Oversee and handling of incoming tickets dealing with SAM topics (incidents, problems, changes, requests)

–          Monitor renewals and new software purchases

–          Coordinate and contribute to SAM audits and SAM inventories with the internal departments and stakeholders

–          Participate in ITIL-SAM improvement initiatives

–          Establish and maintain processes associated with long-term SAM goals, including acquisition, documentation, deployment, and usage of software

Contributing Responsibilities

–          Act as an ambassador of SAM topics for PI Germany

–          Support local PI teams in all topics related to SAM

–          Interacting with corporate security, IAM and risk practices to ensure that the software is compliant

–          Provide license reports on requested applications

Technical & Behavioral Competencies

–          Profound knowledge of ITSM & ITAM ticketing solutions (ServiceNow SAM Pro, USU)

–          Deep architectural knowledge of the SAM lifecycle

–          Extensive Software Asset Management reporting skills working with CMDB, Excel and Power BI

–          Strong customer service orientation

Specific Qualifications (if required)

–          ITIL Foundation (or higher) mandatory

–          ITAM / CSAM certifications at plus

–          Agile certification at plus

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Ability to deliver / Results driven

Communication skills – oral & written

Client focused

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Analytical Ability

Ability to manage a project

Ability to develop and adapt a process

Ability to set up relevant performance indicators

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 3 years

Other/Specific Qualifications (if required)

–          Basic understanding of IT architecture is an advantage (TOGAF, Eagle, Zachman Framework)

–          Basic understanding of the IT frameworks like DevOps, COBIT, CMMI, PRINCE2, PMBOK


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