- Standard / Permanent
- INFORMATION TECHNOLOGY
About BNP Paribas Group:
BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.
About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.
About Business line/Function :
One of the three international Regional centres, BNP Paribas India Solutions Pvt Ltd (ISPL) provides IT services to global clients in the Asia Pacific, European region as per the “follow-the-sun” model . Our services include the production support to custody operations, fund accounting, middle office operations, static data management, IRP and other transversal services.
Investment Fund Services (IFS) APS handles Application support to Middle Office, Fund Accounting, Transfer Agency, Data Admin & Repository, Hedge fund Services, Client Reporting and Investment performance reporting
Business Line / Function:
Number of Direct Reports:
Directorship / Registration:
The role is to render Production support services for the business users across APAC, Europe and America. The position also requires continuous monitoring of applications, Interfaces and other tools. The job objective is to provide to solutions on the day today business. Business Domain is Fund Services and requires complete understanding of the business functions and application nuances.
The Candidate will be responsible to:
¡ Collaborate with Operation team for queries resolution.
¡ Diagnose and troubleshoot system to resolve defects.
¡ Manage stakeholder’s expectation.
¡ Queue Management.
¡ Understand system architecture and provide long term solutions/permanent fix.
¡ Communicating with Global operations IT & fund accounting Support.
¡ Be Subject matter expert in areas of Fund accounting.
¡ Understand Business requirements document (BRD), Functional Requirement document (FRD) , User acceptance test (UAT) , Basics of project management and Non-regression testing (NRT)
¡ Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills.
¡ Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines
¡ Ability to lead and manage small to medium projects involving efficiency saves or quality improvements.
¡ Proficient in Microsoft Office Applications and strong MS Excel skills required.
¡ Thorough understanding of all capital market instruments and Fund accounting knowledge.
¡ Supervise, Monitor, Control and Co-ordinate all activities in the department.
¡ Lead and motivate the employees in the department
¡ Queue management.
¡ Willingness to work in shift if necessary
Technical & Behavioral Competencies
¡ Proficient in SQL and strong Unix Operating systems required.
¡ Basic knowledge on JIRA, Service Now
¡ Thorough understanding of ITIL concepts and framework.
Specific Qualifications (if required)
Willingness to work in Shifts
Behavioural Skills: (Please select up to 4 skills)
Creativity & Innovation / Problem solving
Ability to deliver / Results driven
Transversal Skills: (Please select up to 5 skills)
Ability to develop and adapt a process
Ability to develop others & improve their skills
Ability to manage / facilitate a meeting, seminar, committee, training…
Ability to set up relevant performance indicators
Choose an item.
Bachelor Degree or equivalent
At least 12 years
Other/Specific Qualifications (if required)