Senior Associate – Capital Markets Investigator- Ecom Surveillance

July 4, 2024

Senior Associate – Capital Markets Investigator- Ecom Surveillance


  • Permanent
  • IN-Maharashtra-Mumbai
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About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

ISPL Compliance Hub as a department, was established in November 2013 at ISPL in Mumbai, India with the hire of a department head. The ISPL team provides support on compliance administrative level tasks to BNPP compliance teams globally.

The scope of work includes offshoring administrative and Level I support to functions such as:

ü  Training Support

ü  Capital Markets Surveillance

ü  Employee Personal Account Dealing

ü  Electronic Communications Surveillance

ü  Offshoring/Outsourcing Coordination

ü  Projects & System Support

ü  KYC Support

AML Post transaction monitoring Support

Job Title:

Capital Markets Investigator (Trade & Electronic Communication Surveillance)




ISPL Compliance Hub



Business Line / Function:

Compliance (CMS)

Reports to:


Reuben Dsouza


(if applicable)


Prachi Jadhav

Number of Direct Reports:

Directorship / Registration:


Position Purpose

The number of surveillance models that are being deployed for compliance is expanding at a very fast pace. This expansion is being driven by new regulations and by an increase in the recommendations that are the output of internal and external audits and regulatory visits. This expansion will also increase the alert population and surveillance coverage and will require additional staff to investigate each occurrence to determine whether there is sufficient reason to generate a suspicious activity report.

The risk type currently covers both Trade Surveillance (e.g. insider trading, manipulation, Historical Behavioural Pattern, Watchlist etc…) & Electronic Communication Surveillance (e.g. use of unauthorized communication channel, data leakage, inappropriate sharing of MNPI/confidential information etc…) responsible for managing day to day compliance responsibilities and work closely with the local, regional and global team on compliance related matters pertaining to the Bank as well as local regulatory requirements



Trade Surveillance

Direct Responsibilities

  • Review, analyse and close alerts generated by an automated monitoring system at LEVEL1 in accordance with relevant review process as defined in the operating guidelines
  • As necessary, use available research tools to identify publicly available information concerning transactions to be identified for further investigation.
  • Escalate alerts for transactions deserving further investigation to Level 2.

 Contributing Responsibilities

  • Obtain and upload alert analysis results and relevant material for record keeping purposes and conclude the alerts within the indicative target timelines without compromising the quality and completeness of the analysis
  • Ensure escalation of alerts to Level 2 Investigator is proper, in a timely manner and supported by relevant information and due diligence search results.
  • Collaborate and work in tandem with team members and relevant stakeholders.
  • Be supportive and adoptive to changes of procedures and scope of work.
  • Meet the QA requirements and the expected daily alert closure volume

o   Complete all mandatory training as required to attain and maintain competency

ECOMM Surveillance

Direct Responsibilities

o   Review email and other electronic communications of bank employees for adherence to firm and regulatory rules and requirements.

o   Detect, review and report potentially suspicious activities.

o   Use any available research tools to identify publicly available information concerning transactions and communications identified for further investigation.

o   Conducting both routine and special inquiries as required or requested.

o   Performing routine administrative duties and reviews

o   Working with local Compliance managers to resolve instances of apparent breaches from firm and regulatory rules

o   Proactive and timely escalation of issues (including those from investigations) with adequate supporting information to the Monitoring Manager

Contributing Responsibilities

o   Provide day-to-day assistance and support to the local Surveillance teams 

o   Ensure that relevant procedures, systems and controls are up to date and effective, and to identify / facilitate remedial action where necessary.

o   Assisting in regulatory and internal investigations as assigned by the Compliance Management Team

o   Assist in preparing management information and reporting regarding surveillance and monitoring activities

o   Complete all mandatory training as required to attain and maintain competency.

Technical & Behavioral Competencies

o   At least 2 years’ experience in banking /financial industry

o   A good understanding of capital markets

o   Familiar with Market Abuse & Manipulation types

o   Good communication skills and eager to learn.

o   Analytical and with an investigative eye for accurate details and red-flag situations

o   Ability to work in a team as well as independently.

o   Ability to write concisely and clearly; and to produce clear constructive advice under pressure and within short timeframes.

o   Must have strong interpersonal skills, a flexible, collaborative and team-oriented approach to problem-solving and an ability to work in a fast-paced, rapidly changing environment

Specific Qualifications (if required)

  • Capital Markets Certifications
  • Bachelor’s degree or higher, in some type of investment banking discipline         

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Communication skills – oral & written

Critical thinking


Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to develop and adapt a process

Ability to develop others & improve their skills

Ability to set up relevant performance indicators

Ability to develop and leverage networks

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 3 years

Other/Specific Qualifications (if required)

Capital Market Certifications

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