Senior Support Analyst- Axway

October 15, 2024

Senior Support Analyst- Axway

ReferenceIT 002296

  • Permanent
  • IN-Maharashtra-Mumbai
  • INFORMATIQUE
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About BNP Paribas India Solutions: 

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. 

 

About BNP Paribas Group: 

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability 

 

Commitment to Diversity and Inclusion 

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. 

 

About Business line/Function: 

 The CAAS team is responsible for supervising, monitoring and developing the Middleware technologies of the regional Hub of BNP Paribas in the India region, liaising with BNP Paribas Head Offices where all major banking applications are hosted. CAAS Team activities plays a major role in the structure of processes that govern decision making around IT investment, client and suppliers relationships, project management.

Job Title:

CFT Administrator

Date:

Department:

ITIP

Location:

Bangalore/ Mumbai

Business Line / Function:

CIB PROD

Reports to:

(Direct)

Grade: 

(if applicable)

(Functional)

Number of Direct Reports:

NA

Directorship / Registration:

NA

Position Purpose

IT Hub Bangalore from BNP Paribas Corporate and Institutional Banking (CIB) is designed to provide centralized IT services to CIB businesses globally, with a focus on innovation, agility, and efficiency. The scope is worldwide with teams located in main regions (Asia, India, Europe, Americas) and it covers the production maintenance of the platforms as well. 
 You will be part of a dynamic team of IT professionals and will have the opportunity to work on cutting-edge technologies and projects.
 

Responsibilities

1.    Responsibilities [technical & leadership]:

2.     Axway Transfer CFT Administration, Installation and Upgrade (Both standalone and cluster environments).

3.     Axway Transfer CFT configuration:

a.     New partner and IDF creation.

b.     Flow modifications.

c.     PKI, TLS/SSL certificates management.

d.     CFT Windows/Unix scripting (sending, resend, error handling).

4.     Axway Transfer CFT Troubleshooting, analyse and resolve CFT production problems.

5.     Knowledge of Pesit, FTPS and SFTP protocols.

6.     ServiceNow ticketing tool (requests, changes, incidents, problems).

7.     Basic Knowledge on UNIX and Windows OS and Networking.

8.     Interaction with vendors (opening Cases, etc…)

9.     Interaction with external customers (Communication issues troubleshooting).

Desirable knowledge in:

10.  Axway Secure Transport (Installation and Configuration).

11.  Axway Flow Manager (Installation and Configuration). 

Ansible & scripting skills for developing new automations.

Contributing Responsibilities:

1.     Expertise on Linux/windows environments (admin skills are needed)

2.     English (mandatory).

3.     Expertise on high availability environments.

4.     Strong global Infrastructure knowledge (Clustering, Storage, Network, OS, …)

5.     Automation – scripting capabilities

6.     Ansible skills (or other automation skills)

7.     Team and collaborative working to develop and deliver appropriate solutions skills

8.     Customer service-oriented skills

9.     Experience of delivering strategic priorities within strict timelines.

10.  Experience on production environment and support

11.  Analytical mind-set

12.  Ability to work well under pressure, ability to work autonomous and in team environment

13.  Good interpersonal and communication skills.

Technical & Behavioral Competencies

·       MFT Technologies required:

o   Axway Transfer CFT

·       MFT Technologies nice to have:

o   Axway Secure Transport

o   Axway Sentinel

o   Axway Flow Manager

·       Other MFT technology to be considered:

o   IBM Sterling MFT Suite (IBM Sterling B2B Integrator, IBM Sterling File Gateway, IBM Connect:Direct, IBM Connect Express)

o   GoAnywhere

·       Communications protocols required:

o   Pesit

o   FTPS

o   SFTP

·       Communication protocols nice to have:

o   AS2

Specific Qualifications (if required)

                                                      NA

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Ability to deliver / Results driven

Communication skills – oral & written

Critical thinking

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to manage a project

Ability to develop and adapt a process 

Choose an item.

Choose an item.

Education Level: 

 Bachelor Degree or equivalent

Experience Level

At least 5 years

Other/Specific Qualifications (if required)

NA

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