Vice President, Transversal Change Management

July 11, 2024

Vice President, Transversal Change Management


  • Permanent
  • IN-Tamil Nadu-Chennai
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About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

Transversal Business Change Management & Change Factory

Job Title:

Program Manager






Business Line / Function:


Reports to:


Head of Transversal Change Management


(if applicable)



Number of Direct Reports:


Directorship / Registration:

Position Purpose

As part of the team growth, we look for a second strong Project/ Program Manager who can be seen as a benchmark in the Team & in the Organization and who can handle significant Projects involving global and senior stakeholders



Direct Responsibilities

·         Formulate, organize and monitor inter-connected projects

·         Analyse and define on suitable strategies and objectives

·         Coordinate cross-project activities

·         Lead and evaluate project managers and other staff

·         Develop and control deadlines, budgets and activities

·         Apply change, risk and resource management

·         Assume responsibility for the program’s people and vendors

·         Assess program performance and aim to maximize ROI

·         Resolve projects’ higher scope issues

·         Prepare reports for program directors

·         Directly manage multiple onboarding / transition projects related to Operations processes in the Securities Services domain

·         Ensure Risks and Issues are managed proactively and various transition deliverables are documented and signed off before go-live

·         Develop strong, positive, constructive relationships with multiple senior stakeholders

·         Lead matrix teams to deliver high quality results

·         Ability to work in a fast paced and dynamic environment

Contributing Responsibilities

·         Ensure adherence to the Transition Methodology and Outsourcing Compliance for self and team

·         Contribute to building a world class Programme /  Project Management discipline

·         Thorough understanding of project/program management techniques and methods

·         Excellent Knowledge of performance evaluation and change management principles

·         Should have managed and led transitions in a similar setup (Securities Services) either in a captive / third party environment and transitioned Operations from overseas to India

·         Strong interpersonal communication and coaching skills, capable of explaining, teaching, training in a highly effective manner

Technical & Behavioral Competencies

·         Proven Program/Project Management skills

·         Proven experience as a Program Manager or other managerial position

Specific Qualifications (if required)

·         PMP / Prince 2 certified highly preferred

·         MBA preferred

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Personal Impact / Ability to influence

Ability to deliver / Results driven

Decision Making

Ability to collaborate / Teamwork

Transversal Skills: (Please select up to 5 skills)

Ability to manage a project

Ability to understand, explain and support change

Ability to develop others & improve their skills

Ability to inspire others & generate people’s commitment

Ability to manage / facilitate a meeting, seminar, committee, training…

Education Level:

Master Degree or equivalent

Experience Level

At least 12 years

Other/Specific Qualifications (if required)

Top Tier MBA graduates / Bachelor of Engineering graduates preferred

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