Institutional Equities and Currency Derivatives – BNP Paribas India
Business Summary
- BNP Paribas Securities India is a full service brokerage house providing Equity Research, Sales, Trading, Execution & Derivatives Clearing services.
- Empaneled with major foreign and domestic institutional investors such as Hedge funds, Sovereign Wealth Funds, Mutual Funds and Insurance Players.
- Strong and seasoned research set-up with in-depth coverage across major sectors.
- Onshore sales supported by global and regional sales teams, distributing the India offering.
- Dedicated client service team
- Awarded top performer in the institutional equities segment in 2018-2019 and 2021-22 by BSE
- Awarded top-3 derivatives houses in India on 25th anniversary of the NSE.
Segregation and monitoring of collateral at client level
In order to further strengthen the mechanism of protection of client collateral from (i) misappropriation/misuse by Trading Member (“TM”) / Clearing Member (“CM”) and (ii) default of TM/CM and/or other clients, SEBI, NSE and BSE have laid down the framework for segregation and monitoring of collateral at client level. Refer NCL circular nos. NCL/CMPL/49348 dated 20th August, 2021, NCL/CMPL/49640 dated 17th September, 2021 and NCL/CMPL/49764 dated 29th September, 2021 on the captioned subject.
Client complaints
At BNP Paribas Securities India Pvt. Ltd., we strive to provide our clients with the highest possible standards in service. If for any reason you are not entirely satisfied with our service, products or employees, please let us know. We value your feedback and endeavor to resolve your complaints fairly.
Whom to contact:
Your assigned Relationship Manager, Desk Head or usual BNP Paribas contact person; or our customer care mailbox
customercare_secindia@asia.bnpparibas.com
What is the process?
When we receive your complaint, we shall write to you to acknowledge your complaint within 7 working days upon receipt. We shall review your complaint and investigate your concerns. We shall provide a written interim and/or final response within 30 working days from the date of receipt. For certain cases, more time may be required for us to conduct the investigation.
If you have additional information or documents regarding your complaint, please provide them to us to assist in our investigation.
SEBI Complaints Redress System (SCORES) platform
Filing of complaints on SCORES – Easy & quick
a. Register on SCORES portal
b. Mandatory details for filing complaints on SCORES:
- Name, PAN, Address, Mobile Number, Email ID
c. Benefits:
- Effective communication
- Speedy redressal of the grievances
Attention Investors
Prevent unauthorised transactions in your account –> Update your mobile numbers/e-mail IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/e-mail at the end of the day – Issued in the interest of Investors.
Investor Grievances escalation matrix
Trend of annual disposal of client complaints
| SN | Year | Carried forward from previous year | Received during the year | Resolved during the year | Pending at the end of the year |
| 1 | 2017-18 | 0 | 0 | 0 | 0 |
| 2 | 2018-19 | 0 | 0 | 0 | 0 |
| 3 | 2019-20 | 0 | 1 | 1 | 0 |
| 4 | 2020-21 | 0 | 0 | 0 | 0 |
| 5 | 2021-22 | 0 | 0 | 0 | 0 |
Designated client bank accounts
Investors are requested to note that BNP Paribas Securities India Private Limited is permitted to receive/pay money from/to investors through designated bank accounts only, named as client bank accounts. BNP Paribas Securities India Private Limited is also required to disclose these client bank accounts to the stock exchanges. Hence, you are requested to use following client bank accounts only, for the purpose of dealings in your trading account with us.
| Sr. no. | Bank name | Name of the account | Bank account number | IFSC code |
| 1 | Axis Bank | BNP PARIBAS SECURITIES INDIA PVT LTD – CLIENT MONIES ACCOUNT | 913020014081441 | UTIB0000004 |
| 2 | BNP PARIBAS | BNP PARIBAS SECURITIES INDIA PVT LTD – NSE F&O CLIENT MONEY ACCOUNT | 0900911579500119 | BNPA0009009 |
| 3 | BNP PARIBAS | BNP PARIBAS SECURITIES INDIA PVT LTD – EQUITY CLIENT MONEY ACCOUNT | 0900911579600110 | BNPA0009009 |
| 4 | BNP PARIBAS | BNP PARIBAS SECURITIES INDIA PVT LTD – NSE F&O CLEARING CLIENT MONIES A/C | 0900911719500129 | BNPA0009009 |
| 5 | BNP PARIBAS | BNP PARIBAS SECURITIES INDIA PVT LTD – NSE CD CLEARING CLIENT MONIES A/C | 0900911803400144 | BNPA0009009 |
| 6 | Citibank | BNP PARIBAS SEC INDIA PVT LTD – Client Account | 0592012014 | CITI0100000 |
| 7 | DBS Bank Ltd | BNP PARIBAS SEC INDIA PVT LTD – Client Account | 811200155434 | DBSSINBB |
| 8 | HDFC Bank | BNP PARIBAS SEC INDIA PVT LTD – Client Account | 00600340083245 | HDFC0000060 |
| 9 | HSBC | BNP PARIBAS SEC INDIA PVT LTD – Client Account | 006226435001 | HSBC01INDIA |
| 10 | ICICI Bank | BNP PARIBAS SEC INDIA PVT LTD – Client Account | 000405123641 | ICIC0000004 |
| 11 | Societe Generale | BNP PARIBAS SECURITIES INDIA PVT LTD – NSE F&O CLEARING CLIENT MONIES A/C | 010120079600019 | SOGE0INBB01 |
The details of these client bank accounts are also displayed by stock exchanges on their websites under “Know/Locate your Stock Broker” or “Member Directory” (BSE).
For custodian settled trades, the settlement process will continue as per regulatory requirements.