Listed Equities, Equity & Currency Derivatives – BNP Paribas Securities India Private Limited – Institutional business

Business Summary

  • BNP Paribas Securities India Private Limited is a full service brokerage house providing Equity Research, Sales, Trading, Execution & Derivatives Clearing services.
  • Empaneled with major foreign and domestic institutional investors such as Hedge funds, Sovereign Wealth Funds, Mutual Funds and Insurance Players.
  • Strong and seasoned research set-up with in-depth coverage across major sectors.
  • Onshore sales supported by global and regional sales teams, distributing the India offering.
  • Dedicated client service team
  • Awarded top performer in the institutional equities segment in 2018-2019 and 2021-22 by BSE
  • Awarded top-3 derivatives houses in India on 25th anniversary of the NSE.

KYC Pack

Investor Charter: (a) Stockbroker (b) Research Analyst/Research issuing entity

Segregation and monitoring of collateral at client level

In order to further strengthen the mechanism of protection of client collateral from (i) misappropriation/misuse by Trading Member (“TM”) / Clearing Member (“CM”) and (ii) default  of TM/CM and/or other clients, SEBI, NSE and BSE have laid down the framework for segregation and monitoring of collateral at client level. Refer NCL circular nos. NCL/CMPL/49348 dated 20th August, 2021, NCL/CMPL/49640 dated 17th September, 2021 and NCL/CMPL/49764 dated 29th September, 2021 on the captioned subject.

Client complaints

At BNP Paribas Securities India Private Limited, we strive to provide our clients with the highest possible standards in service. If for any reason you are not entirely satisfied with our service, products or employees, please let us know. We value your feedback and endeavor to resolve your complaints fairly.

Whom to contact:

Your assigned Relationship Manager, Desk Head or usual contact person; or our customer care mailbox

customercare_secindia@asia.bnpparibas.com

What is the process?

When we receive your complaint, we shall write to you to acknowledge your complaint within 7 working days upon receipt. We shall review your complaint and investigate your concerns. We shall provide a written interim and/or final response within 30 working days from the date of receipt. For certain cases, more time may be required for us to conduct the investigation.

If you have additional information or documents regarding your complaint, please provide them to us to assist in our investigation.

SEBI Complaints Redress System (SCORES) platform

Filing of complaints on SCORES – Easy & quick

a.         Register on SCORES portal   (https://scores.gov.in/scores/Welcome.html)

b.         Mandatory details for filing complaints on SCORES:

  • Name, PAN, Address, Mobile Number, Email ID

c.         Benefits:

  • Effective communication
  • Speedy redressal of the grievances

Attention Investors

Prevent unauthorised transactions in your account –> Update your mobile numbers/e-mail IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/e-mail at the end of the day – Issued in the interest of Investors.

Registration granted by SEBI and certification from NISM in no way guarantee performance of the research issuing entity or provide any assurance of returns to investors.

SEBI RISK DISCLOSURES ON DERIVATIVES
· 9 out of 10 individual traders in equity Futures and Options Segment, incurred net losses.
· On an average, loss makers registered net trading loss close to ₹ 50,000.
· Over and above the net trading losses incurred, loss makers expended an additional 28% of net trading losses as transaction costs.
· Those making net trading profits, incurred between 15% to 50% of such profits as transaction cost.  

Contact us

Basic details of the stockbroker

Investor Grievances escalation matrix

Names and contact details of all Key Managerial Personnel including the Compliance Officer

Investor complaints data – monthly disclosure

Data for the month ending 31 January 2024

Sr. no.Received FromCarried forward from previous monthReceived during the monthResolved*Total
Pending**
Pending at the end of the month (Pending for <= 3 months)Pending at the end of the month (Pending for > 3 months)Average Resolution time *** (in days)
1Directly from investors0000000
2SEBI (SCORES)0000000
3Stock exchanges0000000
4Other sources (if any)0000000
 Grand Total0000000

*Inclusive of complaints of previous months resolved in the current month, if any.
**Inclusive of complaints pending as on the last day of the month, if any.
***Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of client complaints

Sr. No.MonthCarried forward from previous monthReceivedResolved*Pending**
1April, 20230000
2May, 20230000
3June, 20230000
4July, 20230000
5August, 2023 0
6September, 2023 0
7October, 20230000
8November, 20230000
9December, 20230000
10January 20240000
 Grand Total0000

*Inclusive of complaints of previous months resolved in the current month.
**Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of client complaints

SNYearCarried forward from previous yearReceived during the yearResolved during the year*Pending at the end of the year**
12017-180000
22018-190000
32019-200110
42020-210000
52021-220000
62022-230000

* Inclusive of complaints of previous years resolved in the current year
** Inclusive of complaints pending as on the last day of the year

Designated client bank accounts

Investors are requested to note that BNP Paribas Securities India Private Limited is permitted to receive money from investors through designated bank accounts only, named as Up streaming Client Nodal Bank Accounts (USCNBA). BNP Paribas Securities India Private Limited is also required to disclose these USCNB accounts to the stock exchanges. Hence, you are requested to use the following USCNB accounts only, for the purpose of dealings in your trading account with us. The details of these USCNB accounts are also displayed by the stock exchanges on their websites under “Know/Locate your Stock Broker” (NSE) or “Member Directory” (BSE).

Sr. no. Bank nameName of the accountBank account numberIFSC code
1Axis BankBNP PARIBAS SECURITIES INDIA PVT LTD – USCNB ACCOUNT913020014081441UTIB0000004
2BNP PARIBASBNP PARIBAS SECURITIES INDIA PVT LTD – USCNB ACCOUNT0900911579500119BNPA0009009
3BNP PARIBASBNP PARIBAS SECURITIES INDIA PVT LTD – USCNB ACCOUNT0900911579600110BNPA0009009
4BNP PARIBASBNP PARIBAS SECURITIES INDIA PVT LTD – USCNB ACCOUNT0900911719500129BNPA0009009
5BNP PARIBASBNP PARIBAS SECURITIES INDIA PVT LTD – USCNB ACCOUNT0900911803400144BNPA0009009
6CitibankBNP PARIBAS SECURITIES INDIA PVT LTD – USCNB ACCOUNT0592012014CITI0100000
7DBS Bank LtdBNP PARIBAS SECURITIES INDIA PVT LTD – USCNB ACCOUNT811200155434DBSSINBB
8HDFC BankBNP PARIBAS SECURITIES INDIA PVT LTD – USCNB ACCOUNT00600340083245HDFC0000060
9HSBCBNP PARIBAS SECURITIES INDIA PVT LTD – USCNB ACCOUNT006226435001HSBC01INDIA
10ICICI BankBNP PARIBAS SECURITIES INDIA PVT LTD – USCNB ACCOUNT000405123641ICIC0000004
11Societe GeneraleBNP PARIBAS SECURITIES INDIA PVT LTD – USCNB ACCOUNT010120079600019SOGE0INBB01
12Standard Chartered BankBNP PARIBAS SECURITIES INDIA PVT LTD – USCNB ACCOUNT22105113251SCBL0036085
13Standard Chartered BankBNP PARIBAS SECURITIES INDIA PVT LTD – USCNB ACCOUNT22105113278SCBL0036085
14Standard Chartered Bank BNP PARIBAS SECURITIES INDIA PVT LTD – USCNB ACCOUNT22105113286SCBL0036085

For custodian settled trades, the settlement process will continue as per regulatory requirements.