Securities Services
Helping You Recognise Global Investment Opportunity
BNP Paribas is a leading custodian and provides solutions to asset managers, asset gatherers, asset owners, issuers and financial intermediaries from offices in Hong Kong, Singapore, Japan, China, India, Australia and New Zealand. Backed by our global strength, we provide multi-asset post-trade and asset servicing solutions for buy and sell-side market participants, corporates and issuers. With a global reach covering 65 territories, our network is one of the most extensive in the industry, enabling clients to maximise their investment opportunities worldwide.
The key differentiating factors that make BNP Paribas Securities Services India stand out as a custodian bank:
- One stop shop solution with comprehensive service offerings for FPIs, FDIs and Alternative funds (both global and local)
- Global customised systems and technology for local requirements
- Focus on direct FPIs – key markets being Europe, Middle East, APAC and Americas
We combine international service standards with local experience and insights to give best-in-class solutions for international investors.
End-to-End Service Capabilities with Quick Onboarding Experience
- Comprehensive service offering local custody to foreign investors
- Bespoke, seamless and efficient solutions for clients
- Track record for speedy and accurate on-boarding
- Extensive experience migrating more than 300 accounts
Seamless Client Service Backed by a Dedicated Team
- Dedicated client service managers with a quick response time
- Excellent support during working hours
- Received a full score of 7 in the latest Global Custodian Survey report, above our peer custodians in Client Services
- We have also received very positive scores in our local client satisfaction survey for 2020
Market Intelligence, Advocacy Backed by Strong Systems and Technology
- Strong local expertise and relationships with regulators and intermediaries
- We keep you regularly updated of local market changes
- Globally-connected platform customised for local requirements
- Highly automated and an industry leader in straight-through processing (STP) rates (over 99.9%)
In case of any grievances please write to:
| Description | Email Ids |
| Designated Depository Participant (DDP) | ddp_grievance_mumbai@asia.bnpparibas.com |
| Depository Services | dl.in.client.complaints.bp2s@asia.bnpparibas.com |
| Custody Services | mumbai.custody.client.grievance@asia.bnpparibas.com |
Alternatively, you can also post your grievances on the online SCORES platform provided by SEBI Score
Filling complaints on SCORES- Easy & Quick
a. Register on SCORES portal
b. Mandatory details for filling complaints on SCORES
i. Name, PAN, Address, Mobile Number, E-mail ID
c. Benefits:
i. Effective Communication
ii. Speedy redressal of the grievances
Clients may choose grievance resolution through Smart Online Dispute Resolution (ODR) portal after exhausting all available options (lodging complaint directly / SCORES portal) for resolution of the grievance
Depository Participant Information
Kindly refer to the escalation matrix in case any you wish to raise any further.