About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

At WMIS, we develop and deliver IT solutions for Wealth management entity of the BNP Paribas.

This role is for the division “Automation” where we manage IT projects like Document management, Workflow Automation, Papyrus for client reports, Roles authorization, Role Jurisdiction, Business rules management.

Job Title:

Java Junior Developer

Date:

Department:

WM

Location:

Chennai

Business Line / Function:

WMIS

Reports to:

(Direct)

Grade: 

(if applicable)

(Functional)

Number of Direct Reports:

NA

Directorship / Registration:

NA

 

Position Purpose

The candidate will have the opportunity to work within WMIS as an Associate Software Engineer to develop solutions aligned with our overall strategy.

Responsibilities

Direct Responsibilities

  • Writing clean, readable and testable code.
  • Diligent focus on code quality and standards.
  • Zeal to learn, adapt and implement latest frameworks.
  • Willingness to learn Vendor product APIs 
  • Be mindful about organizational ethics and respect data privacy.
  • High level of commitment, willingness to work ok topics and suggest innovative approaches.
  • Understand and respect cultural diversity.

Contributing Responsibilities

  • Contribute to all phases of development life cycle

Technical & Behavioral Competencies

Mandatory

    • Java 8 and above
    • Spring/spring boot/spring batch
    • Relational Database systems Oracle, PostgreSQL
    • UI framework like JQuery, Angular
    • Maintain and develop unit tests using testing Frameworks like JUNIT
    • Good Written and oral communication skills
    • IDE’s like Eclipse/Intellij

Good to have

  • Good Understanding of SDLC
  • Practical experience with Maven, Git Ansible

Specific Qualifications (if required)

  • Bachelor’s Degree in computer science or computer engineering
  • 2 to 4 years of hands-on experience as developer

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Ability to deliver / Results driven

Ability to share / pass on knowledge

Communication skills – oral & written

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to develop and leverage networks

Choose an item.

Choose an item.

Choose an item.

Education Level: 

 Bachelor Degree or equivalent

Experience Level

2 – 4 years

Other/Specific Qualifications (if required)

 

 

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

 

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability

 

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

 

About Business line/Function:

CIB IT Production is Production Support department, which is created within the IT Organization in BNPP ISPL.

CIB IT Production’s mandate is to manage daily Incidents & requests with a proximity support for specific processes needing high expertise.

ITIP is one of core department function in CIB IT Production where it specializes in IT Infrastructure support for all end users in BNPP.

 

 

 

 

Job Title:

Application Support & CMDB Management

Date:

Department:

IT Production

Location:

Mumbai

Business Line / Function:

CIB IT

Reports to:

(Direct)

Grade: 

(if applicable)

(Functional)

NA

Number of Direct Reports:

NA

Directorship / Registration:

NA

Position Purpose

An Application Support Expert is responsible for providing technical assistance and support for the applications, ensuring the smooth and efficient operation of enterprise applications. The ServiceNow CMDB Specialist is responsible for managing and maintaining the Configuration Management Database (CMDB) within the ServiceNow platform. The role involves ensuring the integrity, accuracy, and availability of CMDB data, mapping IT assets and services, and supporting the Configuration Management process to improve service delivery, operational efficiency, and governance.

Responsibilities

Direct Responsibilities

  • Provide first and second-line support for users experiencing technical issues with applications.
  • Diagnose and resolve issues related to software applications, including configuration, functionality, and system integrations.
  • Document and escalate complex issues to higher-level technical teams if necessary.
  • Respond to and manage application-related incidents, ensuring timely resolution and minimal disruption to users.
  • Track and monitor application performance, identifying and resolving potential issues before they impact users.
  • Maintain accurate records of incidents, service requests, and resolutions.
  • Provide training to end users on software functionality, features, and best practices.
  • Develop and maintain user guides, manuals, and application-related documentation.
  • Assist in creating Knowledge Base articles to help users self-serve common issues.
  • Oversee the implementation, configuration, and ongoing maintenance of the ServiceNow CMDB.
  •  Ensure that all Configuration Items (CIs) in the CMDB are correctly classified, updated, and maintained throughout their lifecycle.
  • Develop and configure automated processes to populate and update the CMDB with accurate data.
  • Work closely with IT and business teams to map Configuration Items (CIs) and define relationships between them (e.g., between hardware, software, applications, and services).
  • Ensure the mapping of service dependencies and business-critical applications to improve incident, problem, and change management processes.

Contributing Responsibilities

  • Integrate ServiceNow CMDB with other IT management tools and systems to ensure seamless data flow and consistency across platforms.
  • Work with automation and discovery tools to automatically populate and update the CMDB with accurate configuration data.

–          Continuously assess and improve the CMDB process, proposing enhancements to increase the effectiveness of the CMDB in supporting business needs.

  • Stay current with ServiceNow updates and new CMDB-related features to enhance the platform and processes.

Technical & Behavioral Competencies

– Familiarity with data management practices, database design, and reporting tools.

– Strong analytical, problem-solving, and troubleshooting skills.

Behavioral Competencies:

Communication: Excellent communication skills to interact with users and stakeholders effectively, both in writing and verbally.

Customer Focus: Strong dedication to providing exceptional customer service and resolving user issues promptly.

Problem-Solving Attitude: Willingness to approach challenges with creativity and persistence, finding innovative solutions.

Adaptability: Flexibility to adapt to changing technologies and user needs in a dynamic IT environment.

Time Management: Efficiently manage time and prioritize tasks to meet service level agreements and deadlines.

Conflict Resolution: Skill in handling conflicts and challenging situations, maintaining professionalism and diplomacy.

Team Collaboration: Ability to work collaboratively with other IT teams, departments, and external vendors.

Continuous Improvement: Commitment to seeking out opportunities to enhance processes, services, and customer experiences.

Attention to Detail: Thoroughness in documenting incidents, resolutions, and following best practices.

Stress Management: Capacity to handle high-pressure situations and remain composed during critical incidents.

Specific Qualifications (if required)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Decision Making

Ability to collaborate / Teamwork

Ability to synthetize / simplify

Ability to deliver / Results driven

Transversal Skills: (Please select up to 5 skills)

Ability to set up relevant performance indicators

Analytical Ability

Ability to anticipate business / strategic evolution

Choose an item.

Choose an item.

Education Level: 

 Bachelor Degree or equivalent

Experience Level

At least 5 years

Other/Specific Qualifications (if required)

 

 

 

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai, and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

 

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability.

 

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected, and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind, and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

 

About Business line/Function:

The Server Infrastructure team is responsible for supervising, monitoring, and developing the Server of the regional Hub of BNP Paribas in the India region, liaising with BNP Paribas Head Offices where all major banking applications are hosted. Server Team activities plays a major role in the structure of processes that govern decision making around IT investment, client and supplier’s relationships, project management.

 

Job Title:

CorePlatform Virtualization Team Engineer

Date:

January 2025

Department:

ITIP – Digital Platforms

Location:

Bangalore

Business Line / Function:

IT Production

Reports to:

(Direct)

Grade:

(if applicable)

Tech Lead

(Functional)

Number of Direct Reports:

NA

Directorship / Registration:

NA

Position Purpose

Design and participate in the deployment of resilient and high-performance infrastructure solutions in internal and public clouds as a Product Owner around VMWARE technology.

• Maintain production services in operational condition 24/7

• Provide level 3 technical support as a technical expert with the following objectives: Train / Document / Automate / Improve

• Work closely with global CIB infrastructure teams (Madrid, APAC, AMER, MEA, INDIA) to define strategy and ensure global alignment

• Manage, monitor and lead technical projects independently

• Participate in major projects as SPOC VMWARE Infrastructure

Responsibilities

Leadership and Team Development:

Lead, mentor and develop a team of Unix to achieve technical and operational excellence

Foster collaborative environment that encourages knowledge sharing and innovation

Supervise the maintenance, configuration, and optimization of Unix/Linux systems to ensure reliability and efficiency.

Act as an escalation point for complex Unix related technical issues and outages

Identify and address training and development needs, facilitating growth opportunities for team members.

Set clear objectives, KPIs, and performance expectations for team members.

Conduct regular performance reviews and provide constructive feedback.

Provide insights and recommendations to senior leadership for operational improvements.

 

Direct Responsibilities

 

Provide the expected expertise support VIRTUALIZATION VMWARE in order to maintain the Production IT environment in operational conditions.

• – Automate and Industrialize the technical solutions that will be delivered

• – Ensure that you always respect the BNP CIB security policies in force

• – Work closely with the Nearshoring team in Madrid/Warsaw and ensure overall alignment with AMER and APAC

• – Design products and services around the cloud by preparing product specifications and managing the Lifecycle

• – Know how to evolve in a very dynamic environment that offers and promotes digital technologies and innovation.

• – Be customer oriented 

• – Be independent and proactive.

Contributing Responsibilities

The Digital Platform domain within the CIB ITO PRODUCTION entity is in charge of the following scopes:

• IAAS (Infrastructure As A Service): Server / OS / Storage / Backup / Virtualization

• CAAS (Container As A Service): Containers / Middleware / Sharepoint

• PAAS (Platform As A Service): Databases / Data Analtics

• Infrastructure Services: Micro segmentation / Load Balancing / API gateway / Automation

• Risk & Improvement: Obsolescence / Security / Continuous improvement / ITIL Process

• For this position you will be integrated into the IAAS-VIRTUALIZATION team made up of around twenty EMEA people and in charge of products and services around virtualization technologies (VMWARE/NUTANIX) in a Production environment.

•Work as a member of a team, adhere to corporate standards and change management processes, and work to improve IT standards and policies.

•Proficient in English.

•Good interpersonal and communication skills.

Technical & Behavioral Competencies

Business skills: 

– Architecture (Mastered)

– Knowledge of Data (Mastered)

– IT development (Mastered)

– Computer tests (Expert)

– IT infrastructure (Expert)

– Management of production operations (Expert)

– Computer security and cyber security (Mastered)

– IT / Business Relations (Mastered)

Transversal skills: 

– Analytical capacity (Expert)

– Ability to lead a meeting, a seminar, a committee, a training session, etc. (Mastered)

– Ability to understand, explain and lead change (Mastered)

– Ability to define relevant performance indicators (Mastered)

– Ability to work with Agile methods (Mastered)

Behavioral skills: 

– Ability to share/transmit knowledge (Expert)

– Be results oriented (Expert)

– Creativity & Innovation / Ability to solve problems (Expert)

– Ability to collaborate / teamwork (Expert)

– Develop and maintain system documentation, including configuration guides, and standard operating procedures. – Direct and be responsible for the implementation effort.

– Provide technical guidance and mentorship to team members.

– Assess demand for their service or technology area and develop plans to meet future capacity needs and makes recommendations to the manager.

– Aware of all critical changes to infrastructure and applications that could impact service delivery to their business customers.

– Able to work autonomously and as part of a team using strong analytical skills.

– Be service oriented, customer focused, positive, committed and have an enthusiastic “can do” attitude.

– Demonstrate a systematic and logical approach to problem-solving.

– Able to follow the bank’s standards, processes, and procedures.

– Escalating incidents internally or to 3rd party partners when required.

– ITIL 4 Foundation qualification.

Requirements [only in bullet points, technical & leadership & soft skills, nice to haves etc. on the same place, no splits].  Example:

English (mandatory)

Expertise on high availability environments.

VMware vCenter Server versions 7.0 & 8.0

ESXi Patching & Upgrade

Vulnerability management

VMware vSAN

Affinity Rules

Any Automation Skill

Experience on Monitoring tools (OME, Dynatrace)         

Ability to work well under pressure, ability to work autonomous and in team environment.

Good interpersonal and communication skills.

Experience of delivering strategic priorities within strict timelines.

Experience on production environment and support

Specific Qualifications (if required)

VMware Certified Professional

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Communication skills – oral & written

Client focused

Ability to deliver / Results driven

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to develop and adapt a process 

Ability to manage a project

Analytical Ability

Ability to develop others & improve their skills

Education Level: 

 Bachelor Degree or equivalent

Experience Level

At least 12 years

Other/Specific Qualifications (if required)

Participating in standby 7×24 as per the requirement

Evaluate emerging system technologies and align their benefits with the business strategy of BNPP.

 

 

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

 

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability

 

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

 

About Business line/Function:

CIB Q&E is responsible of the norms & standards for CIB and as part of the mandate, the definition and implementation of the TPRM framework for external and intragroup services.

CIB IT department includes this IT domains: GM, GB, 2S, CEP, SGA, ALMT and oversight IT Production and Risk IT.

 

 

 

Job Title:

Transversal BA/PM – CIB IT Intragroup services project

Date:

13-Mar-25

Department:

External Spend Management

Location:

Chennai

Business Line / Function:

CIB Q&E

Reports to:

(Direct)

Local: ISPL Q&E

Functional: UK Head of Q&E / CIB IT Intragroup services programme manager

Grade: 

(if applicable)

AVP/M

(Functional)

Number of Direct Reports:

Directorship / Registration:

NA

Position Purpose

The CIB IT Intragroup services project team supports the CIB IT Services Programme Manager to define strategy, lead and implement the TPRM framework for CIB IT intragroup services.

The Transversal BA/PM responsibilities cover: 

–       Organise and animate the CIB IT Intragroup services project governance and roadmap in alignment with CIB TPRM target operating model.

–       Provide solutions to industrialise the model and ensure alignment with Group and CIB TPRM requirements.

–       Analyse data, propose key performance indicators and automate reporting on CIB IT Intragroup services 

–       Coordinate stakeholders across the organisation to ensure CIB Operating Model is applied to CIB IT, including the standard catalogue of service, criticality assessment, KPIs and service monitoring.

–       Support the management and mitigation of risks arising in the project life cycle.

–       Prepare material for workshops, steering committees and presentation to senior management

–       Support the change management to embed the target operating model in BAU

–       Foster an environment that encourages teamwork, open-mindedness, creativity, agility, innovation and a can-do attitude

–       Report and escalate issues to programme management 

Scope: CIB IT globally 

Technical & Behavioral Competencies

Technical:               

·       Project Management

·       Change Management

·       Risk evaluation and monitoring

·       Compliance with Internal Policies, Procedures, Guidelines, etc.

·       Writing skills

·       Advanced knowledge of Microsoft Office

Behavioral:

·       Analytical & Multi-Tasking skills

·       Organizing and control of work.

·       Detail orientation

·       Adaptability,

·       Ability to work under pressure.

·       Good interpersonal, presentation & communication skills

·       Ability to collaborate / team work

·       Good judgement, independent and creative thinking, able to express views and ideas. 

·       Ability to inspire and develop the team

·       Dynamic and effective in problem solving

Specific Qualifications (if required):

None

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Organizational skills

Ability to collaborate / Teamwork

Adaptability

Ability to deliver / Results driven

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to manage a project

Ability to develop others & improve their skills

Ability to manage / facilitate a meeting, seminar, committee, training…

Ability to develop and adapt a process 

Education Level: 

 Bachelor Degree or equivalent

Experience Level

At least 12 years

Other/Specific Qualifications (if required)

 

 

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

The Coverage & Territories Credit Management (CTCM) Team is responsible for completing the credit analysis for MNCs (including due diligence when necessary). 

The Credit Team performs credit analysis and provides credit recommendations on their respective delegation perimeter to Credit Committees, Transaction Approval Committees when the credit opinion on a specific counterparty is required, other RISK entities, Business Units or functions in response to general enquiries, Portfolio review committees.

Job Title:

Head of Client Service, ISPL

Date:

10-Mar-25

Department:

Client Service Desk, ISPL

Location:

Mumbai

Business Line / Function:

CIB

Reports to:

(Direct)

ISPL CAO & Head of Front Office Support

Grade: 

(if applicable)

(Functional)

Number of Direct Reports:

10 to 12

Directorship / Registration:

NA

Position Purpose

·         Manage a team of client service professionals who are the primary point of contact to respond to clients’ request for information, service activities and problem resolution across a wide spectrum of TB products covering Cash Management, Loans, Deposits, FX, Accounts and the associated e-Banking channels and platforms.

·         Ensure that the client service team delivers a high level of client satisfaction which should translate to client loyalty, reduction in risk of client and revenue attrition, and potentially revenue growth. This needs to be achieved while adhering to SOPs, controls and appropriate risk management, and be executed at a reasonable cost level.

Responsibilities

·         Lead a team of CSR to:

o    Ensure a high level of client satisfaction and quality of response when dealing with clients’ requests.

o    Deliver an overall positive client experience and deepen relationship with clients.

o    Leverage strong relationships and client satisfaction to enhance client loyalty and promote revenue growth.

o    Evolve and expand the scope of the team to continuously support and contribute to the success of the business.

·         Execute initiatives / processes that will:

o    Enhance the team’s efficiency and effectiveness in supporting clients and maintaining a high level of client satisfaction. 

o    Support the banks objectives and priorities.

·         Responsible for the team’s overall performance through:

o    Managing and monitoring the ability to deliver on target KPIs and set objectives and goals. 

o    Ensuring a sound control environment with satisfactory audit results.

o    Provide coaching and mentoring to team members to ensure professional growth and development.

·         Extensive partnership and stakeholder management through:

o    Identifying, addressing and escalating risks associated with client experience and/or revenue attrition for internal teams to investigate, rectify and improve.

o    Collaborating with internal stakeholders that provide support to clients to ensure alignment to clients’ needs and address any potential issues at the root cause level.

o    Proactively seeking and sharing market information and opportunities that will be beneficial to Sales, Product and Coverage in addressing client needs and requirements.

Technical & Behavioral Competencies

Technical:              

·         At least 8-10 years of experience leading a client services team

·         Strong TB product knowledge (Cash Management, Trade, Loans, Deposits, FX, and e-Banking channels)

·         Good knowledge of project management methodologies

·         Degree in Finance, Business or Mathematics

·         Proficient in written and spoken English

Behavioral:

·         History of achievement in previous leadership roles

·         Resourceful & receptive to changes

·         Excellent interpersonal and influencing skills

·         Excellent analytical and problem solving skills

Specific Qualifications (if required):

People management capability

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Organizational skills

Ability to collaborate / Teamwork

Adaptability

Ability to deliver / Results driven

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to manage a project

Ability to develop others & improve their skills

Ability to manage / facilitate a meeting, seminar, committee, training…

Ability to develop and adapt a process 

Education Level: 

 Bachelor Degree or equivalent

Experience Level

At least 10 years

Other/Specific Qualifications (if required)

NA 

 

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

 

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability

 

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

 

About Business line/Function:

Performance Steering within Finance Shared Services is responsible for internal management reporting, providing financial insights to CIB management, Business Lines and Functions. The team provides services such as:

  • Management Accounting for Revenue and Expenses
  • Management Reporting
  • Budget and Forecast Support
  • Management Accounting System Administration
  • Reconciliation of Management and Financial Accounting

 

 

 

Job Title:

Assistant Manager

Date:

Department:

FS P&L

Location:

Mumbai

Business Line / Function:

Corporate & Institutional Banking (ITO)

Reports to:

(Direct)

Manager

Grade: 

(if applicable)

(Functional)

Number of Direct Reports:

NIL

Directorship / Registration:

NA

Position Purpose

  • Responsible for local reporting by ensuring that the assigned Revenue management accounting and reporting is accurate and completed on a timely basis.

·  Ensure accuracy of transactional level details and reports related to investment-banking activities and revenue at the client, business and contract levels.

·    Contribute to the documentation and automation of the processes

Responsibilities

  · Perform reconciliation and control checks between revenues in management accounting & financial accounting systems

   · Perform adjustments in management accounting system for correct management reporting

   · Ensure monthly revenues reporting (Flash/Actuals) & other related management reporting (Cost of Risk/European Central Bank reporting/etc) to Head Office are completed within pre-set deadlines

   · Prepare monthly management reports & other related management reporting within pre-set deadlines

      · Provide analysis and response to questions raised by Regional Finance / internal management

     ·  Ensure the figures reported are accurate and compliant with Head Office Management Accounting rules and principles

     · Manage adhoc assignments as requested by Regional Finance / internal management.

   · Perform sanity checks / high-level reviews of monthly and quarterly reports and look for opportunities for process improvements

     ·   Review process documents and keep the procedures for production of all reporting tasks up-to-date

Projects, Systems Support, Operational Process Improvements

·         In partnership with the Project team, contributes to the standardization/harmonization of best practices across systems and processes (eg operational platforms) 

·         Participate in the upgrades/version releases of respective reporting tools, as well as system amendments/enhancements required to facilitate new/modified reporting requirements. In connection with this effort, assist in user acceptance testing and trouble-shooting after deployment

·         Assist in identifying operational process improvements in production, control procedures, and workflow organization to increase the team’s efficiency and effectiveness. Also assist in integrating and streamlining the reports under the team’s responsibility

·         Oversee the tools supporting the general ledgers, as well as front/back office processing systems upstream/downstream to the platform that are under the team’s responsibility (e.g. LAP, One Capp,etc.)

·         Participate in the development, testing, and implementation of systems to support the activities of the team, assisting in: definition of business requirements, user acceptance testing, user training, post deployment trouble-shooting

Other functions

·         Observe the bank’s policies and procedures

·         Provide reporting coverage by: 

a.       Learning the reports, tasks and requirements of the person they are backing up

b.       Training his/her back-up on the preparation of the reports and tasks under his responsibility

·         Participate in staff development and evaluation, as well as staffing operational process (recruiting, hiring, and training). Help ensure that staff’s skills and competencies can support reporting requirements

·         Assist in any special project or request as directed by management

Technical & Behavioral Competencies

·         4 to 6 years of experience in a global financial services company

·         Strong knowledge of Financial Products

·         Excellent knowledge and use of MS Excel and MS Office

·         Good communication skill and Analytical skills

·         Proactive, eager to learn and adapt

·     Stakeholder management 

Specific Qualifications (if required)

Chartered Accountant with 4-6 years or MBA with 6-8 years of experience in Financial Analysis/other Finance functions preferably in a Banking environment

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Decision Making

Communication skills – oral & written

Creativity & Innovation / Problem solving

Client focused

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to anticipate business / strategic evolution

Ability to understand, explain and support change

Ability to develop and adapt a process 

Ability to manage / facilitate a meeting, seminar, committee, training…

Education Level: 

 Master Degree or equivalent

Experience Level

At least 4-6 years

Other/Specific Qualifications (if required)

 

 

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

RECONCILIATION

Job Title:

SENIOR ASSOCIATE

Date:

11th March 2025

Department:

SSC

Location:

Chennai

Business Line / Function:

RECONCILIATION

Reports to:

(Direct)

Grade: 

(if applicable)

(Functional)

AM / AM LEAD

Number of Direct Reports:

N/A

Directorship / Registration:

Position Purpose

  • Senior Associate will be managing the daily operations/workflow within the business group and helps the Line Manager in achieving the process deliverables. 
  • Solid functional understanding of the business is recommended along with strong knowledge of products related to Settlement/Corporate Action/Trade Processing. Experience in working with Intellimatch will be an additional attributes.  
  • The candidate should have hands on experience in cash & securities reconciliation process. 
  • All static and migrations should be managed with respect to reconciliation requirements. 
  • Solid technical understanding of the business is expected, including strong knowledge of Intellimatch system.
  • Demonstrated commitment to continuous process improvement is a key driver.
  • He/ She will be responsible for interacting with Line Managers and the clients of BNP Paribas Group and needs to provide high quality of service to the internal/ external clients.
  • He/ She should play a SME role for any complex/ technical issues arise in daily BAU in reconciliation and provide expert advice to other aligned business lines for which reconciliation is performed. 
  • Regular interaction with the Team Lead/ Assistant Manager of BAU reconciliation for improving the quality of reconciliation produced to business. 
  • He/ She should be able to articulate well and communicate well across all levels in the organization.
  • Ensure all the transactions are performed within the agreed timelines without errors and mistakes.
  • Maintain Communication Channels with internal peer groups and business teams.
  • Ensure to get cross trained within process and transfer the Knowledge transfer between the team and processes is happening on periodic basis.
  • Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members.
  • Ensure to be updated with the procedure document and User Guides. Evaluate and update documented procedures to ensure they are complete, accurate and current.
  • Accountable to follow the BCP / BIA documents   
  • Escalate unresolved open items to the Team lead / Assistant Manager.

–  Understand the business structure within BNP, along with the process.

Responsibilities

Direct Responsibilities

Primary Responsibilities

  • Handling the reconciliation process and related activities for Clearing and Custody Services/ Investment Fund Services/ Middle Office Position business respectively.
  • Identifying missing balance, trail balance, proof difference and resolving all variances to reach resolution in a timely manner.
  • Performing a range of daily, weekly, monthly & quarterly reconciliations across all the business lines.
  • Performing a range of daily, weekly, monthly & yearly controls to ensure feeds & related net transactions are in place 
  • Providing user training as required, improving the understanding of the control aspects of Intellimatch within the business.
  • Ensure all activities are performed within agreed timelines.
  • Investigating any open breaks and work with business team and any external parties for resolution.
  • Identifying the reconciliation deviation/ backlogs in terms of process and having the discussion with BAU Manager to execute the correction process via BAU team. 
  • Assist with various ad-hoc projects and new initiatives within the team.
  • All controls has to be followed, Controls are properly evidenced and complete by each activity
  • Escalate unresolved open items to the Team lead / Assistant Manager.
  • Preparing the maintenance & control reporting to senior management and audit.
  • Should gain knowledge in various Swift Message Types, especially MT940/950 and MT535/536 and ensure to understand the details available in these messages.
  • Analyzing the details/ references received in MT940/950 and MT535/536 and liaise with correspondent banks and Sub custodians in order to improve auto matching in Intellimatch.
  • Provide on the job training for new recruits, updating job procedures from time to time and collating information on the status and progress of tasks to the onshore location.
  • Track and maintain all the issues arising in the process and adhere to proper escalation matrix for resolution.
  • Ensure all the process changes are discussed with team and tracked in the tracker appropriately. 
  • Identify the possibilities and create various rules to increase the percentage for the automatic matching process in Intellimatch.
  • Responsible for the internal integrity of the automated reconciliation via Intellimatch.
  • Maintaining the static data in Intellimatch databases including new accounts set-ups, department setup, matching rules, and other static data.
  • Liaising with other departments to ensure aged breaks are properly commented with the current status and resolved in timely manner.
  • Handling all types of rejects batches and formatting the files as per the requirement of Intellimatch. Manual import of files via Recollector
  • Defining references in the lookup table to automate assignments and avoid discrepancies in Intellimatch.
  • Liaising with IT for any discrepancies or changes in the flat files received for import.
  • Building strong control mechanism for reconciliation unit in consultation with manager which should result in mitigating the risk. 
  • Maintain Communication Channels with internal peer groups, within GSO and with spoke locations.
  • Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members.

Primary Working Relationships

  • The Candidate will report to the Process Lead/Assistant Manager of the process.
  • Actively participate in all huddles and internal meetings.
  • The position interacts with other Process Associates, Mid Office Staff, Relationship Managers and Clients.
  • The position interacts with International Team Members of BNP Group.

Contributing Responsibilities

·       Working together with Lisbon, Mumbai & Chennai to achieve the vision of SSC.

·       Work closely with stakeholders to mutually enrich the quality of process and to encourage collaborative efforts in achieving client satisfaction.

Technical & Behavioral Competencies

–  College Degree, preferably a Master’s degree in Commerce or MBA (Finance)

  • Strong verbal and written English skills required.  Ability to converse clearly with internal and external staff. 
  • Minimum 4 years of experience in reconciliation background in investment banking domain and/or prior related industry for a Senior Associate.
  • Mandatory hands on experience of reconciliations applications like Intellimatch. 

–  Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills.

–  Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines.

–  Proficient in Microsoft Office Applications and strong MS-Word & Excel skills required.

–  To be based in Chennai / Mumbai and prepared to travel if required.

–  Must be prepared to work in any shift supporting business Requirements.

–  Identify Operational Risk Areas within the Client Business Revenue Process.

–  Supervise, Monitor, Control and Co-ordinate all activities in the department.

Client Focus & Adaptability: 

Client Focus: 

  • Be pro-active in developing customer relations by understanding and responding to customer needs.
  • Strive continually for customer satisfaction and focus on Client Delight.
  • Commit/Promise only what can be delivered by keeping Bank’s interest in mind. 
  • Try to identify the real needs of the customer, including those not necessarily stated.
  • Advise/Educate the client’s staff on formulation of data which suits to BNP Applications.

Adaptability:

  • Always look for ways to improve services and processes
  • Be able to adapt to different markets and different clients evolution 

Integrity, trust & fairness   

  • Acts with integrity in all interactions with colleagues, team members and clients.  
  • Promises only what can be delivered, managing expectations and honors commitments, and, has committed to ethical practices in all interactions and relationships.  
  • Treats others fairly, showing respect and courtesy.  
  • Builds trust by responding openly, genuinely and consistently to others.
  • Self-motivated and contribute in team bonding activities.

–  To be Positive influencer, Flexible, dependable & maintain team spirit

Specific Qualifications (if required)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Communication skills – oral & written

Organizational skills

Attention to detail / rigor

Ability to collaborate / Teamwork

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Choose an item.

Choose an item.

Choose an item.

Choose an item.

Education Level: 

 Bachelor Degree or equivalent

Experience Level

At least 5 years

Other/Specific Qualifications Minimum 4 years of relevant experience is ok (4 years not available in the drop down)

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

RECONCILIATION

Job Title:

SENIOR ASSOCIATE

Date:

11th March 2025

Department:

SSC

Location:

Mumbai

Business Line / Function:

RECONCILIATION

Reports to:

(Direct)

Grade: 

(if applicable)

(Functional)

AM / AM LEAD

Number of Direct Reports:

N/A

Directorship / Registration:

Position Purpose

  • Senior Associate will be managing the daily operations/workflow within the business group and helps the Line Manager in achieving the process deliverables. 
  • Solid functional understanding of the business is recommended along with strong knowledge of products related to Settlement/Corporate Action/Trade Processing. Experience in working with Intellimatch will be an additional attributes.  
  • The candidate should have hands on experience in cash & securities reconciliation process. 
  • All static and migrations should be managed with respect to reconciliation requirements. 
  • Solid technical understanding of the business is expected, including strong knowledge of Intellimatch system.
  • Demonstrated commitment to continuous process improvement is a key driver.
  • He/ She will be responsible for interacting with Line Managers and the clients of BNP Paribas Group and needs to provide high quality of service to the internal/ external clients.
  • He/ She should play a SME role for any complex/ technical issues arise in daily BAU in reconciliation and provide expert advice to other aligned business lines for which reconciliation is performed. 
  • Regular interaction with the Team Lead/ Assistant Manager of BAU reconciliation for improving the quality of reconciliation produced to business. 
  • He/ She should be able to articulate well and communicate well across all levels in the organization.
  • Ensure all the transactions are performed within the agreed timelines without errors and mistakes.
  • Maintain Communication Channels with internal peer groups and business teams.
  • Ensure to get cross trained within process and transfer the Knowledge transfer between the team and processes is happening on periodic basis.
  • Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members.
  • Ensure to be updated with the procedure document and User Guides. Evaluate and update documented procedures to ensure they are complete, accurate and current.
  •  
  • Escalate unresolved open items to the Team lead / Assistant Manager.
  • Understand the business structure within BNP, along with the process.

Responsibilities

Direct Responsibilities

Primary Responsibilities

  • Handling the reconciliation process and related activities for Clearing and Custody Services/ Investment Fund Services/ Middle Office Position business respectively.
  • Identifying missing balance, trail balance, proof difference and resolving all variances to reach resolution in a timely manner.
  • Performing a range of daily, weekly, monthly & quarterly reconciliations across all the business lines.
  • Performing a range of daily, weekly, monthly & yearly controls to ensure feeds & related net transactions are in place 
  • Providing user training as required, improving the understanding of the control aspects of Intellimatch within the business.
  • Ensure all activities are performed within agreed timelines.
  • Investigating any open breaks and work with business team and any external parties for resolution.
  • Identifying the reconciliation deviation/ backlogs in terms of process and having the discussion with BAU Manager to execute the correction process via BAU team. 
  • Assist with various ad-hoc projects and new initiatives within the team.
  • All controls has to be followed, Controls are properly evidenced and complete by each activity
  • Escalate unresolved open items to the Team lead / Assistant Manager.
  • Preparing the maintenance & control reporting to senior management and audit.
  • Should gain knowledge in various Swift Message Types, especially MT940/950 and MT535/536 and ensure to understand the details available in these messages.
  • Analyzing the details/ references received in MT940/950 and MT535/536 and liaise with correspondent banks and Sub custodians in order to improve auto matching in Intellimatch.
  • Provide on the job training for new recruits, updating job procedures from time to time and collating information on the status and progress of tasks to the onshore location.
  • Track and maintain all the issues arising in the process and adhere to proper escalation matrix for resolution.
  • Ensure all the process changes are discussed with team and tracked in the tracker appropriately. 
  • Identify the possibilities and create various rules to increase the percentage for the automatic matching process in Intellimatch.
  • Responsible for the internal integrity of the automated reconciliation via Intellimatch.
  • Maintaining the static data in Intellimatch databases including new accounts set-ups, department setup, matching rules, and other static data.
  • Liaising with other departments to ensure aged breaks are properly commented with the current status and resolved in timely manner.
  • Handling all types of rejects batches and formatting the files as per the requirement of Intellimatch. Manual import of files via Recollector
  • Defining references in the lookup table to automate assignments and avoid discrepancies in Intellimatch.
  • Liaising with IT for any discrepancies or changes in the flat files received for import.
  • Building strong control mechanism for reconciliation unit in consultation with manager which should result in mitigating the risk. 
  • Maintain Communication Channels with internal peer groups, within GSO and with spoke locations.
  • Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members.
  • Accountable to follow the BCP / BIA documents.

Primary Working Relationships

  • The Candidate will report to the Process Lead/Assistant Manager of the process.
  • Actively participate in all huddles and internal meetings.
  • The position interacts with other Process Associates, Mid Office Staff, Relationship Managers and Clients.
  • The position interacts with International Team Members of BNP Group.

Contributing Responsibilities

·       Working together with Lisbon, Mumbai & Chennai to achieve the vision of SSC Reconciliation.

·       Work closely with stakeholders to mutually enrich the quality of process and to encourage collaborative efforts in achieving client satisfaction.

Technical & Behavioral Competencies

–  College Degree, preferably a Master’s degree in Commerce or MBA (Finance)

–  Strong verbal and written English skills required.  Ability to converse clearly with internal and external staff. 

–  Minimum 4 years of experience in reconciliation background in investment banking domain and/or prior related industry for a Senior Associate.

–  Mandatory hands on experience of reconciliations applications like Intellimatch. 

–  Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills.

–  Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines.

–  Proficient in Microsoft Office Applications and strong MS-Word & Excel skills required.

–  To be based in Chennai / Mumbai and prepared to travel if required.

–  Must be prepared to work in any shift supporting business Requirements.

–  Identify Operational Risk Areas within the Client Business Revenue Process.

–  Supervise, Monitor, Control and Co-ordinate all activities in the department.

Client Focus & Adaptability: 

Client Focus: 

  • Be pro-active in developing customer relations by understanding and responding to customer needs.
  • Strive continually for customer satisfaction and focus on Client Delight.
  • Commit/Promise only what can be delivered by keeping Bank’s interest in mind. 
  • Try to identify the real needs of the customer, including those not necessarily stated.
  • Advise/Educate the client’s staff on formulation of data which suits to BNP Applications.

Adaptability:

  • Always look for ways to improve services and processes
  • Be able to adapt to different markets and different clients evolution 

Integrity, trust & fairness   

  • Acts with integrity in all interactions with colleagues, team members and clients.  
  • Promises only what can be delivered, managing expectations and honors commitments, and, has committed to ethical practices in all interactions and relationships.  
  • Treats others fairly, showing respect and courtesy.  
  • Builds trust by responding openly, genuinely and consistently to others.
  • Self-motivated and contribute in team bonding activities.
  • To be Positive influencer, Flexible, dependable & maintain team spirit

Specific Qualifications (if required)

Skills Referential                                                     

Behavioural Skills: (Please select up to 4 skills)

Communication skills – oral & written

Organizational skills

Attention to detail / rigor

Ability to collaborate / Teamwork

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to anticipate business / strategic evolution

Ability to develop others & improve their skills

Ability to develop and leverage networks

Ability to manage / facilitate a meeting, seminar, committee, training…

Education Level: 

 Bachelor Degree or equivalent

Experience Level

4-5 years (relevant exp)

Other/Specific Qualifications (if required) Minimum 4 years of relevant experience is ok (4 years not available in the drop down)

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

RECONCILIATION

Job Title:

ASSOCIATE LEVEL 1

Date:

11th March 2025

Department:

SSC

Location:

Mumbai

Business Line / Function:

RECONCILIATION

Reports to:

(Direct)

Grade: 

(if applicable)

(Functional)

AM / AM LEAD

Number of Direct Reports:

N/A

Directorship / Registration:

Position Purpose

  • Associate Level 1 will be managing the daily operations/workflow within the business group and helps the Line Manager in achieving the process deliverables. 
  • Solid functional understanding of the business is recommended along with strong knowledge of products related to Settlement/Corporate Action/Trade Processing. Experience in working with Intellimatch will be an additional attributes.
  • The candidate should have hands on experience in cash & securities reconciliation process. 
  • All static and migrations should be managed with respect to reconciliation requirements. 
  • He/ She will be responsible for interacting with Line Managers and the clients of BNP Paribas Group and needs to provide high quality of service to the internal/ external clients.
  • Regular interaction with the Team Lead/ Assistant Manager of BAU reconciliation for improving the quality of reconciliation produced to business. 
  • He/ She should be able to articulate well and communicate well across all levels in the organization.
  • Ensure all the transactions are performed within the agreed timelines without errors and mistakes.
  • Maintain Communication Channels with internal peer groups and business teams.
  • Ensure to get cross trained within process and transfer the Knowledge transfer between the team and processes is happening on periodic basis.
  • Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members.
  • Ensure to be updated with the procedure document and User Guides. Evaluate and update documented procedures to ensure they are complete, accurate and current.
  • Escalate unresolved open items to the Team lead / Assistant Manager.
  • Understand the process risks and escalation of high-risk breaks to stakeholders for resolutions

Responsibilities

Direct Responsibilities

Primary Responsibilities

  • Handling the reconciliation process and related activities for Clearing and Custody Services/ Investment Fund Services/ Middle Office Position business respectively.
  • Identifying missing balance, trial balance, proof difference and resolving all variances to reach resolution in a timely manner.
  • Performing a range of daily, weekly, monthly & quarterly reconciliations across all the business lines.
  • Performing a range of daily, weekly, monthly & yearly controls to ensure feeds & related net transactions are in place 
  • Providing user training as required, improving the understanding of the control aspects of Intellimatch within the business.
  • Investigating any open breaks and work with business team and any external parties for resolution.
  • Identifying the reconciliation deviation/ backlogs in terms of process and having the discussion with BAU Manager to execute the correction process via BAU team. 
  • Assist with various ad-hoc projects and new initiatives within the team.
  • Escalate unresolved open items to the Team lead / Assistant Manager.
  • Should gain knowledge in various Swift Message Types, especially MT940/950 and MT535/536 and ensure to understand the details available in these messages.
  • Analyzing the details/ references received in MT940/950 and MT535/536 and liaise with correspondent banks and Sub custodians in order to improve auto matching in Intellimatch.
  • Provide on the job training for new recruits, updating job procedures from time to time and collating information on the status and progress of tasks to the onshore location.
  • Track and maintain all the issues arising in the process and adhere to proper escalation matrix for resolution.
  • Ensure all the process changes are discussed with team and tracked in the tracker appropriately. 
  • Identify the possibilities and create various rules to increase the percentage for the automatic matching process in Intellimatch.
  • Responsible for the internal integrity of the automated reconciliation via Intellimatch.
  • Maintaining the static data in Intellimatch databases including new accounts set-ups, department setup, matching rules, and other static data.
  • Liaising with other departments to ensure aged breaks are properly commented with the current status and resolved in timely manner.
  • Handling all types of rejects batches and formatting the files as per the requirement of Intellimatch. Manual import of files via Recollector
  • Defining references in the lookup table to automate assignments and avoid discrepancies in Intellimatch.
  • Liaising with IT for any discrepancies or changes in the flat files received for import.
  • Building strong control mechanism for reconciliation unit in consultation with manager which should result in mitigating the risk. 
  • Maintain Communication Channels with internal peer groups, within GSO and with spoke locations.
  • Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members.

Primary Working Relationships

  • The Candidate will report to the Process Lead/Assistant Manager of the process.
  • Actively participate in all huddles and internal meetings.
  • The position interacts with other Process Associates, Mid Office Staff, Relationship Managers and Clients.
  • Accountable to follow the BCP / BIA documents.

The position interacts with International Team Members of BNP Group.

Contributing Responsibilities

·       Working together with Lisbon, Mumbai & Chennai to achieve the vision of SSC Reconciliation.

·       Work closely with stakeholders to mutually enrich the quality of process and to encourage collaborative efforts in achieving client satisfaction.

Technical & Behavioral Competencies

–  College Degree, preferably a Master’s degree in Commerce or MBA (Finance)

  • Strong verbal and written English skills required.  Ability to converse clearly with internal and external staff. 
  • Minimum 2 years of experience in reconciliation background in investment banking domain and/or prior related industry for an Associate Level 1.
  • Mandatory hands on experience of reconciliations applications like Intellimatch,(Minimum of 1 yr)

–  Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills.

–  Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines.

–  Proficient in Microsoft Office Applications and strong MS-Word & Excel skills required.

–  To be based in Chennai & Mumbai and prepared to travel if required.

–  Must be prepared to work in any shift supporting business Requirements.

–  Identify Operational Risk Areas within the Client Business Revenue Process.

–  Supervise, Monitor, Control and Co-ordinate all activities in the department.

Client Focus & Adaptability: 

Client Focus: 

  • Be pro-active in developing customer relations by understanding and responding to customer needs.
  • Strive continually for customer satisfaction and focus on Client Delight.
  • Commit/Promise only what can be delivered by keeping Bank’s interest in mind. 

Adaptability:

  • Always look for ways to improve services and processes
  • Be able to adapt to different markets and different clients evolution 

Integrity, trust & fairness   

  • Acts with integrity in all interactions with colleagues, team members and clients.  
  • Promises only what can be delivered, managing expectations and honors commitments, and, has committed to ethical practices in all interactions and relationships.  
  • Treats others fairly, showing respect and courtesy.  
  • Builds trust by responding openly, genuinely and consistently to others.

Specific Qualifications (if required)

                                                      

Skills Referential                                                     

Behavioural Skills: (Please select up to 4 skills)

Communication skills – oral & written

Adaptability

Active listening

Organizational skills

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to develop and leverage networks

Ability to understand, explain and support change

Ability to develop and adapt a process 

Ability to inspire others & generate people’s commitment

Education Level: 

 Bachelor Degree or equivalent

Experience Level

At least 2 years

Other/Specific Qualifications (if required)

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

Client Implementation team is spread across Chennai and Mumbai which is a part of India-MO-Business Implementation, is responsible to support various underlying transitions events such as new fund setups, fund Closure, fund restructure events etc in the fund accounting platform, trade management platform as well within the custody platforms (where applicable). The existence of the team is critical to ensure a smooth service delivery happens within the BAU which is spread across various MO teams such as trade management, derivatives, Corp actions etc. 

Client Implementation follows ‘’HUB & SPOKE’’ model as the Client Implementation team acts as ‘HUB’ for implementing all transitional activities requested by client across all ‘Spoke’ locations. The team also acts as a bridge between the SPOKE and other internal teams in BNPP by facilitating the execution of accounting updates in accounting platform and instructing the custody movements for all transition related activities. 

 The Client facing ‘Spoke’ teams collage transitional event/activities requested by clients and pass them on to respective Client Implementation team in Chennai for Implementation. 

Client Implementation teams split by locations, 

ü  AU/NZ Client Implementation

ü  UK Transitions / Global client Implementation

ü  SG Transitions

Job Title:

Senior Associate

Date:

Department:

MO-Client Implementation

Location:

Business Line / Function:

IFSO

Reports to:

(Direct)

Grade: 

(if applicable)

(Functional)

Manager

Number of Direct Reports:

Directorship / Registration:

NA

Position Purpose

The purpose of the role is to be a SME for the Client implementation operational team in handling BAU activities in the space of various transition events such as Portfolio setup, Portfolio closure, Portfolio restructure, onboarding, off boarding of clients etc within Middle office. 

The role would suit someone with overall understanding of Capital markets and hands on experience in Middle office / Custody operations with a strong understanding of third-party investment manager, client and custodian requirements. Fund accounting experience would also be highly beneficial. 

Commitment, engagement and collaboration with a good understanding of project management principles are required to deliver a professional service, in a quality manner by building and maintaining a continuous service program that supports the business and enhances its responsiveness whilst protecting our existing business requirements through effective scope management. 

Responsibilities

Direct Responsibilities

Ø  An SME in performing various client implementation activities such as Portfolio setup, Portfolio closure, Portfolio restructure, onboarding, off boarding to the underlying Asset Manager clients.

Ø  Ensure KPIs and KRIs of the team are met and in line to SLA standards.

Ø  Ensure all stock / cash movements are completed as per the agreed transition timelines.

Ø  Ensure to support the team as a validator / controller as required in BAU.

Ø  Ensure preliminary analysis is performed for the transition / project activities and to highlight any issues to managers / onshore transition managers.

Ø  Hands on experience in New fund setups, fund closure, transition activities etc within similar domain.

Ø  Ensure eye to detail in managing various activities within the process.

Ø  Overall understanding of Capital markets operations with familiarity towards Middle office trade processing, fund accounting, custody business etc. 

Ø  Act as a SPOC for audit and other assignments for the team.

Ø  Develop a strong understanding of all upstream and downstream processes, systems and stakeholders involved.

Ø  Ensure effective communication to all the parties involved. 

Ø  To follow escalation protocols to managers, senior stakeholders on all critical topics within the process.

Ø  Ensure periodic review of procedures, checklist etc are carried out and changes incorporated as required.

Ø  Willingness to take on other duties as assigned by the Assistant manager.

 

Contributing Responsibilities

Ø  Contribute towards process enhancements to bring in operational efficiencies. 

Ø  Ensure the skill matrix and training plans are up-to date for self and team (where applicable). 

Ø  Ensure to be a backup for the Assistant managers of the team where required.

Ø  In depth knowledge on transition related activities linked to Asset manager clients 

Ø  Zeal to learn new things.

Ø  Fair understanding of various investment products such as Equities, Fixed income, MM, FX, etc 

Ø  Must be prepared to work in flexible timings.

Ø  Excellent communication skills.

Ø  Willingness to act as subject matter expert on behalf of the business when needed. 

Ø  Collaborative mindset and an excellent team player with a zeal to lead the team where required. 

Ø  Ability to influence decision making throughout various organizational levels. 

Ø  Problem solving and problem resolution skills at a functional level.

Ø  Communicates effectively with diverse groups and individuals across different locations including within the team, onshore partners, project team, managers etc

Technical & Behavioral Competencies

Ø  Demonstrated knowledge on Capital markets and trade life cycle.

Ø  Working knowledge and a subject matter expert in Middle office / Custody operations within Equities, Fixed income, FX, Corp actions etc.

Ø  Hands on experience in new fund setups, fund closure, transition activities etc within similar domain. Fund accounting (and preferably Hi-Port) experience would also be highly beneficial. 

Ø  Ability to work as part of a team of problem solvers, helping to solve complex transitions from strategy to execution in performing various client implementation activities.

Ø  In dept knowledge on KPIs/KRIs and ensure KPIs/KRIs of the team are met and in line to SLA standards.

Ø  Ability to conduct risk awareness session with team periodically as team should be made aware of past incidents, internal errors etc to ensure to avoid repetitive errors.

Ø  Solid experience in doing periodic review of procedures, checklist, SLA, BCP and BIA documents etc and proven knowledge in handing amendments if any.

Ø  Collaborative mindset and an excellent team player with a zeal to learn new things. 

Ø  Communicates effectively with diverse groups and individuals across different locations including within the team, onshore partners, project team, managers etc.

Ø  Ability to understand, explain and support change.

Specific Qualifications (if required)

Ø  Accounting/Finance/Economics or Financial Services Related Degree

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Personal Impact / Ability to influence

Ability to deliver / Results driven

Communication skills – oral & written

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to develop and leverage networks

Analytical Ability

Ability to anticipate business / strategic evolution

Ability to manage / facilitate a meeting, seminar, committee, training…

Education Level: 

 Bachelor Degree or equivalent

Experience Level

At least 5 years

Other/Specific Qualifications (if required)