Senior ServiceNow Developer

January 5, 2024

Senior ServiceNow Developer


  • Standard / Permanent
  • IN-TN-Chennai
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About BNP Paribas Group:

BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

About Businessline/Function :

ITG is a group function established recently (2019) in ISPL with presence in Mumbai, Chennai. We collaborate with various business lines of the group to provide IT Services.

Job Title:

Software Engineer / Sr. Software Engineer


Jan 2024





Business Line / Function:


Reports to:



(if applicable)



Number of Direct Reports:


Directorship / Registration:


Position Purpose

Developers on ServiceNow framework , preferably with experience on ServiceNow IRM area


  • Responsible for setting up Risk IT Cyber ​​solutions on the ServiceNow software package
  • Example of Modules: IRM (Integrated Risk Management, SecOps (Security Incidents), CMDB, Entities Mgmt., Controls, Audit Management
  • Contributes to the phases of feasibility analysis and design, brings an expert opinion on the feasibility and complexity of implementation in ServiceNow
  • Produces technical feasibility analysis, gap analysis, design proposals, macro estimations, scripting, reporting
  • Analyzes the User Requirements provided by the Product Owners, exchanged and challenges the proposed needs, brings proposals that aim at the standard use of the product and the implementation of the ‘best practices’
  • Translates the functional need in technical solution
  • Writes design papers, parameterization, architecture, flow diagrams and documents for production and maintenance
  • Develops (parameter) the functional need in ServiceNow IRM and SecOps, ensures the testing of the development
  • Collaborates with the technical, functional and security architects in the realization of deliverables for architecture instruction bodies (CVIT)
  • Collaborate with the PO, provide estimates of effort and time Identify risks and dependencies
  • Provide maintenance and technical support for the solution in production
  • Identifies and proposes solutions to optimize, fine-tuner and simplify the application

Technical & Behavioral Competencies

  • Information Security technologies, Database and application security, Network Architecture, Database /Application /Network Layer Secure Protocols, Physical and Environmental Security, mobile & cloud security concepts
  • XML, HTML, JavaScript, AJAX, CSS, HTTP, TCP/IP
  • Proficient in building and mapping business requirement into ServiceNow Platform
  • Experience on IT Risk Management (IRM / GRC) solutions (ServiceNow, Enablon, Archer or other GRC Systems)
  • Strong skills in ServiceNow notions : ITSM, CMDB, Workflows, Access Control, Reporting, Performance Analytics, Flow designer
  • Strong written and verbal communication skills.
  • Solid analytical, decision-making and problem-solving skills combined with the ability to think globally

Specific Qualifications (if required)

  • Certified in ServiceNow platform

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Decision Making

Creativity & Innovation / Problem solving

Communication skills – oral & written

Ability to collaborate / Teamwork

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to develop and adapt a process

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Education Level:

Bachelor Degree or equivalent

Experience Level

At least 5 years

Other/Specific Qualifications (if required)



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