Team Leader – Quality Assurance

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

 BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function : 

IT DIGITAL MARKETPLACE role is to manage the display, ordering and consumption of all kinds of IT products and services to all BNP Paribas collaborators for all entities in a single application. Assists with the transformation of traditional IT asset management towards creating customer-oriented products and services that can be delivered automatically, monitored, billables. contributes to the continuous improvement of those digital offers by empowering producers with management tools, usage data and customer feedbacks

Job Title:

Team Leader

Date:

08/02/2024

Department:

Digital Market Place

Location:

Bangalore

Business Line / Function:

ITG

Reports to:

(Direct)

Grade:

(if applicable)

–

(Functional)

Number of Direct Reports:

9

Directorship / Registration:

NA

Position Purpose – Mission

The Team Leader of the ISPL IT Digital Marketplace team will be the cornerstone between the headquarter team based in France and the local teams in India.

Is mostly involved in the operational activities of his/her scope and oversees the day-to-day activities of his/her team.

Act mainly as an expert and operational relay to his/her management, team and peers.

Create a clear and stimulating climate for staff to operate under best conditions.

Dedicated a minority stake of his/her time to managerial activities (operational steering, recruitment, career management, appraisals, objectives).

Does not deal with CRP process or disciplinary topics

Responsibilities

–          Coordinate ISPL Marketplace local teams; Development; QA; Data

–          Understand IT Digital Marketplace business activities, missions and purposes and understand the customers expectation to give instruction locally

–          Guaranty the quality of the local team

o    Ticket correctly managed and delivered on time by the development team

o    Test plan correctly executed by the QA team

o    Data dashboard correctly managed and delivered on time

 

Direct Responsibilities

–          Attend DMP operational meeting: report status; sprint planning; demo; weekly data; dedicated ISPL meeting.

–          Maintain task list and monitors activity reports

–          Manage as direct report the different team:

o   4 developper

o   3 QA

o    2 Data

Technical Competencies

·         Agile Methodology

·         Assessment/evaluation

·         IT Knowledge

·         IT Risk and Cyber Security

·         IT Tools: GitLab; Confluence

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Organizational skills

Ability to collaborate / Teamwork

Communication skills – oral & written

Ability to deliver / Results driven

Transversal Skills: (Please select up to 5 skills)

Ability to develop others & improve their skills

Ability to manage a project

Analytical Ability

Ability to manage / facilitate a meeting, seminar, committee, training…

Ability to inspire others & generate people’s commitment

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 5 years